Developing The Ultimate Customer Success Strategy
Want to adopt Customer Success but don't know where to start? A seasoned customer success manager looking to optimize your team, workflow and organization?
Join Lincoln Murphy (Customer Success Evangelist | Gainsight) for a 45 minute webinar where he will discuss topics such as:
- Accurately defining your Desired Outcomes for each customer segment
- Outlining the roadmap to your customer's Desired Outcome
- Aligning your team, organization and workflow to optimize for meeting your customer's desired outcomes
During the presentation, the audience will be invited to ask any questions about the content, customer success or Gainsight that come up. After the presentation concludes, there will be a 15 minute Live Q/A session where the audience's questions will be answered by Lincoln.