30 NOV - 1 DEC Live in London
The biggest European event in Customer Success

What is Pulse Europe?






About Pulse Europe 2016

Customer Success is reshaping the business landscape in Europe. It provides a sustainable path forward for recurring revenue companies to grow predictably over the long-term. It completely upends the conventional wisdom on how your business should interact with clients.

Pulse Europe is the largest Customer Success event in Europe, taking place in the heart of London on the 30th of November and 1st of December.


2 Day Conference

You'll have every opportunity to network with the global Customer Success community, take in cutting-edge best practices, and hear from the Customer Success movement's most brilliant leaders.

Pulse Europe is now a 2-day conference! Spend the first day attending keynotes and breakout sessions led by Customer Success luminaries. On day two, you'll have another full day of Pulse programming -- including hours of hands-on Success Unplugged workshops.


CSU Live!

For an added £100, you can attend Customer Success University Live! on Tuesday 29th November. Capacity is limited, so don't miss out on the CSU Live! experience at Pulse - only 85 seats left!

In this accelerated classroom-style workshop, we will cover the core concepts and meet the objectives of the online CSU courses - CSM101, 201 & 301 - but in a way that is 100% unique for the onsite, in-person experience. You'll also get complimentary access to the online courses with your CSU Live! registration (a £600 value).

Schedule

Customer Success University Live

Room: Windsor (5th floor)

Speakers



Nick Mehta

NICK MEHTA

CEO, Gainsight

Mollie Luckhurst

MOLLIE LUCKHURST

Director, Global Customer Success, Huddle

Hamish Purdey

HAMISH PURDEY

Chief Executive Officer, Intelliflo

Phil Nanus

PHIL NANUS

VP Research, TSIA

Martine Niermans

MARTINE NIERMANS

Customer Success Consultant, Q10 Consultancy

Emilie Dubau

EMILIE DUBAU

Team Manager, Customer Success EMEA, DoubleDutch

Martin Häring

MARTIN HÄRING

Chief Marketing Officer, Misys

Lucy Brown

LUCY BROWN

Global Head of Customer Success, Unit4

Jon Herstein

JON HERSTEIN

Senior Vice President, Customer Success, Box

Dave Burns

DAVE BURNS

Vice President of Sales and Solution Design EMEA, ServiceSource

Kellie Lucas

KELLIE LUCAS

Customer Success Consultant

Mark Organ

MARK ORGAN

CEO, Influitive

Zach Boisi

ZACH BOISI

Chief Customer Officer, Lotame

Barr Moses

BARR MOSES

Senior Director of Business Operations & Technical Success, Gainsight

Jeff Gardner

JEFF GARDNER

Director of Customer Support, Intercom

Chris Doell

CHRIS DOELL

VP, Customer Success, Cisco

Francois Nasser

FRANCOIS NASSER

Director WW Services, Enterprise Social Solutions, IBM

Allison Pickens

ALLISON PICKENS

VP Customer Success, Gainsight

David Apple

DAVID APPLE

Director of Customer Success, Typeform

John Shields

JOHN SHIELDS

Global Head of Customer Success, Datalex

Amanda Good

AMANDA GOOD

Partner, Head of Portfolio Team, HgCapital

Paul Lucherini

PAUL LUCHERINI

Head of Client Development, Communicator

Jennifer Yorke

JENNIFER YORKE

Manager Customer Success, Box

Russ Drury

RUSS DRURY

Director of Customer Success, EMEA, Workfront

Adrian Beck

ADRIAN BECK

Director of Customer Success, Tanium

Katy Batley

KATY BATLEY

Global Head of Customer Success, Avecto

Dan Steinman

DAN STEINMAN

CCO, Gainsight

Omer Rabin

OMER RABIN

Senior Director, Strategic Partnerships, Gainsight

Helen Crowley

HELEN CROWLEY

Client Services Consultant

Lukas Martinak

LUKAS MARTINAK

Customer Success Director, Kentico Software

Deborah Preston

DEBORAH PRESTON

Global Head of Customer Success, Avangate

Ian Turner

IAN TURNER

WW Manager - Customer Success Organization, Dell Technologies

Shannon Hyson

SHANNON HYSON

Global Head of B2B Customer Success, Finanical Times

Cyrille Saulnier

CYRILLE SAULNIER

Head of Customer Success, PatSnap

Cristina Melluzzi

CRISTINA MELLUZZI

Head of Customer Stories & Advocacy EMEAR, Cisco

Alex Kayyal

ALEX KAYYAL

Europe Head, Salesforce Ventures

Interested in speaking? Fill out the speaker nomination form.

Location

  • QEII Centre,
    Broad Sanctuary,
    London SW1P 3EE,
    United Kingdom

Accommodations



London Marriott Hotel Marble Arch

£184.00 per night
Last day to book: 20 November
Book your group rate

London Marriott Hotel Kensington

£181.00 per night
Last day to book: 1 November
Book your group rate

St. Ermin's Hotel, Autograph Collection

£259 per night
Last day to book: 29 October
Book your group rate

Sponsors



Interested in sponsoring? Email pulse@gainsight.com for details.

Register Now



Register Now
Pulse Europe 2016 Message from Anthony Kennada