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Search results for "pickens"

Gainsight™ COO Allison Pickens Named in Top Women Leaders in SaaS List

[Redwood City, CA - October 30, 2018] –  Gainsight™, the Customer Success company, announced today that its Chief Operating Officer, Allison Pickens, was recognized as one of the Top Women Leaders in SaaS of 2018 by The SaaS Report. The SaaS Report is a comprehensive source for business news, investment activity, and corporate actions related... read more →

Gainsight Delivers Record-Breaking Year, Surpassing $100 Million ARR as Momentum for Customer Success Movement Accelerates Worldwide

Partnership with Vista Equity Partners highlights a year in which Gainsight saw Customer Success and net dollar retention become mission-critical for businesses of all sizes, in all industries, around the world. SAN FRANCISCO, CA—MARCH 11, 2021 — Gainsight, the Customer Success Company, today announced highlights from a record-breaking fiscal year. The company’s momentum comes on... read more →

Learnings from PulseLocal’s BookShop

Customer Success Professionals (CSPs) need a swiss army knife of solutions for challenges brought on by COVID. Enter the PulseLocal SoCal’s “BookShop” series, with the catchy title being a great example of virtual efficiency. “Choosing... read more →

Customer Love Book Club: The Customer Success Economy

Watch Gainsight’s CEO, Nick Mehta, and former COO of Gainsight, Allison Pickens for an open AMA on their new book" The Customer Success Economy." It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.

The Team You Create: Lessons From Joe Theismann

Today, I had the pleasure of listening to a recent client event hosted by one of my favorite athletes, Joe Theismann. Now, I am a west coast girl who loves college basketball, bleeds red and blue, and is true to my beloved Arizona Wildcats. But I am also a Phoenician and always support the Arizona... read more →

The Customer Success Economy – Now Available!

The Customer Success Economy builds on the success of Gainsight’s first volume, Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, released in 2016. Just four years later, it’s become required reading for thousands of recurring revenue businesses around the world. And Customer Success has evolved into a philosophy and practice that is infused into... read more →

Gainsight Free Book Offer

Gainsight's newest book, The Customer Success Economy, builds on the success of Gainsight’s first volume, Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, released in 2016. Just four years later, it’s become required reading for thousands of recurring revenue businesses around the world. And Customer Success has evolved into a philosophy... read more →

Empower by Guru

Philadelphia, Pennsylvania , United States | May 7 - 9, 2019

Join Gainsight on May 7th-9th at Empower Guru in Philadelphia, Pensylvania. Empower 2019 is a chance to collaborate and learn alongside with leaders from Sales, Support, and Customer Succcess. Don't miss our Chief Operating Officer, Allison Pickens, speaking on May 9 at 11:30 am ET on "Designing and Motivating a Customer-Centric Organization in the Subscription Economy".... read more →