Gainsight Software
  • Products
  • Pricing
  • Solutions
  • Customers
  • Resources
  • Company
  • Impact
  • Login
  • Schedule a Demo
Login
  • Login to Gainsight CS

    Customer Success Software

  • Login to Gainsight PX

    Product Experience Software

Gainsight Software
    Products
      Products
      • Customer Success
      • Product Experience
      • inSided
      Platform
      • Gainsight Platform
      • Integrations
      • See Value from Gainsight Faster
  • Pricing
  • Solutions
      By Business Challenge
      • Scale and Efficiency
      • Retention
      • Expansion
      • Visibility
      • Customer Experience
      • Product Adoption
      By Industry
      • Healthcare
      • Education
      • Security
      • Gainsight Essentials
      By Team
      • Customer Success
      • Product
      • Customer Experience
      • Revenue and Sales
      • IT and Analytics
      • Executives
  • Customers
  • Resources
      Learn
      • Resources Library
      • Gainsight Blog
      • Events and Webinars
      • Gainsight Glossary
      • Push to Production
      • Gainsight Essentials
      Customer Resources
      • Customer Community
      • Training & Certifications
      • Product Support
      • API & Developer Docs
      Industry Resources
      • CS Ops Central
      • Customer Success Job Board
      • Pulse Plus
      • Pulse Conference
      By Role
      • Product Teams
      • Customer Success Teams
    Company
      About Gainsight
      • Who We Are
      • Leadership
      • Newsroom
      • Partners
      • Careers
  • Impact
Products
  • Customer Success Logo

    Customer Success

  • Product Experience Logo

    Product Experience

  • inSided Logo

    inSided New

 
PLATFORM OVERVIEW
  • Gainsight Platform

  • Integrations

  • See Value from Gainsight Faster

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

  •  
  • Gainsight Essentials

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

Learn
  • Resources Library
  • Gainsight Blog
  • Events and Webinars
  • Gainsight Glossary
  • Push to Production New
  • Gainsight Essentials
Customer Resources
  • Customer Community
  • Training & Certifications
  • Product Support
  • API & Developer Docs
Industry Resources
  • CS Ops Central
  • Customer Success Job Board
  • Pulse Plus
  • Pulse Conference
By Role
  • Product Teams
  • Customer Success Teams
About Gainsight
  • Who We Are
  • Leadership
  • Newsroom
  • Partners
  • Careers

Search results for "pickens"

Gainsight’s CEO, Nick Mehta, and Former COO, Allison Pickens, Publish New Book on The Customer Success Economy

[San Francisco, CA – April 28, 2020] — Today, Gainsight’s CEO, Nick Mehta, and former COO, Allison Pickens, announced the launch of their new book, The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift (Wiley). This book is for leaders who want to gain a competitive advantage in the... read more →

4 Tactics to Building and Managing Customer Success with Allison Pickens

Gainsight™ COO Allison Pickens Named in Top Women Leaders in SaaS List

[Redwood City, CA - October 30, 2018] –  Gainsight™, the Customer Success company, announced today that its Chief Operating Officer, Allison Pickens, was recognized as one of the Top Women Leaders in SaaS of 2018 by The SaaS Report. The SaaS Report is a comprehensive source for business news, investment activity, and corporate actions related... read more →

Gainsight Delivers Record-Breaking Year, Surpassing $100 Million ARR as Momentum for Customer Success Movement Accelerates Worldwide

Partnership with Vista Equity Partners highlights a year in which Gainsight saw Customer Success and net dollar retention become mission-critical for businesses of all sizes, in all industries, around the world. SAN FRANCISCO, CA—MARCH 11, 2021 — Gainsight, the Customer Success Company, today announced highlights from a record-breaking fiscal year. The company’s momentum comes on... read more →

Learnings from PulseLocal’s BookShop

Customer Success Professionals (CSPs) need a swiss army knife of solutions for challenges brought on by COVID. Enter the PulseLocal SoCal’s “BookShop” series, with the catchy title being a great example of virtual efficiency. “Choosing... read more →

Customer Love Book Club: The Customer Success Economy

Watch Gainsight’s CEO, Nick Mehta, and former COO of Gainsight, Allison Pickens for an open AMA on their new book" The Customer Success Economy." It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.

The Team You Create: Lessons From Joe Theismann

Today, I had the pleasure of listening to a recent client event hosted by one of my favorite athletes, Joe Theismann. Now, I am a west coast girl who loves college basketball, bleeds red and blue, and is true to my beloved Arizona Wildcats. But I am also a Phoenician and always support the Arizona... read more →

The Customer Success Economy – Now Available!

The Customer Success Economy builds on the success of Gainsight’s first volume, Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, released in 2016. Just four years later, it’s become required reading for thousands of recurring revenue businesses around the world. And Customer Success has evolved into a philosophy and practice that is infused into... read more →

Gainsight Free Book Offer

Gainsight's newest book, The Customer Success Economy, builds on the success of Gainsight’s first volume, Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, released in 2016. Just four years later, it’s become required reading for thousands of recurring revenue businesses around the world. And Customer Success has evolved into a philosophy... read more →

Empower by Guru

Philadelphia, Pennsylvania , United States | May 7 - 9, 2019

Join Gainsight on May 7th-9th at Empower Guru in Philadelphia, Pensylvania. Empower 2019 is a chance to collaborate and learn alongside with leaders from Sales, Support, and Customer Succcess. Don't miss our Chief Operating Officer, Allison Pickens, speaking on May 9 at 11:30 am ET on "Designing and Motivating a Customer-Centric Organization in the Subscription Economy".... read more →
  • 1
  • 2
  • 3
  • ...
  • 9

Next Page »

Subscribe to Customer Success Best Practices in Your Inbox

Thank you for subscribing to exclusive content from Gainsight!

Win in business while being human-first.

Schedule a Demo
  • Products
    • Customer Success
    • Product Experience
    • Insided
    Platform
    • Gainsight Platform
    • Integrations
    • Time to Value
  • Solutions
    • Healthcare
    • Education
    • Security
    • Customer Success Teams
    • Product Experience Teams
    • Product Adoption
    • Gainsight Essentials
    Industries and Teams
    • Scale and Efficiency
    • Retention
    • Expansion
    • Customer Success Teams
    • Product Teams
    • Customer Experience Teams
    • Revenue and Sales Teams
    • IT and Analytics Teams
    • Executives
  • Resources
    • Resource Library
    • Gainsight Blog
    • Events & Webinars
    • 2-Minute Demo Center
    • Valuation Calculator
    • Gainsight Community
    • Push to Production
    • Gainsight Essentials
    • Gainsight University
    • Documentation
    • For Developers
    • Horizon Experience
  • Gainsight
    • Who We Are
    • Leadership
    • Customers
    • Pricing
    • Partners
    • Impact
    • Press Releases
    • Careers

© 2022 Gainsight, The Customer Success Company. All rights reserved.  //   350 Bay Street, Suite 100, San Francisco, CA 94133  //  +1 (888) 623-8562

Terms and Privacy  //  Do not sell my personal information  //  Security