Getting started or needing to scale?
We’ve got you covered.
Gainsight Is Your
New AI-Backed
Superpower
Drive efficient growth and deliver a world-class customer journey from end-to-end.
The Complete Customer Success Platform Is Here
A fast and simple way to launch, scale teams, and deliver awesome customer experiences.
Customer Success
Drive retention and expansion at scale with 360 customer views and automated best practices.
Product Experience
Improve user adoption with in-app engagements and meaningful product analytics.
Customer Communities
Give your customers a single hub for anytime, anywhere, self-service.
Customer Education
Digitize customer onboarding and training with on-demand education.
2700% Increase in NPS Responses
“We adopted Gainsight CS to manage the entire onboarding process, manage risk, and get more sophisticated about the health of our dealerships.”
3900% Increase in NPS Response Rate
“Gainsight PX was revolutionary for us. As a SaaS tool, NPS is very important for us. But prior to adding PX, we were getting maybe 150 NPS responses a quarter.”
50% Increase In Productivity Per CSM
“I can finally engineer for CS and not just rely on soft skills about how we should handle customers.”
25% Increase In Healthy Customers
“We’re working to build customer journeys with digital touch points so that our CSMs can devote more time to our ‘white glove’ customers.”
Ten-fold increase in engagement
“Gainsight helped us take a different approach to onboarding. We can now observe customers through a lens that tells us what they are trying to accomplish with our products.”
The Undisputed Champion of the Category
Proven Leaders In Customer Success & Community Building
Leaders in Building Product Experiences and Driving Adoption
Challenging the conventional workplace and leading a movement
One Vendor. One Platform. Endless Value.
Customer Success, Community, Education and Adoption technology—all on one platform.
Unlock the Power of Your Data
Unify all of your customer data and tap into industry leading AI tools.
Create a Single Customer Hub
Provide a seamless community, education, and adoption experience for your customers.
Accelerate and Extend Value
Leverage a marketplace of prebuilt best practices, templates, and extensions.
Join The World’s Largest CS Community And You’ll Never Be Alone.
Pulse is Where You Want To Be
It’s the industry’s largest CS conference. Don’t miss it.
A Crash Course in Customer Success
From career advice, to best-practices, to the history of CS, you’ll learn it here.
We Wrote the Book on Customer Success
Actually, we wrote a few. Find them here and start your CS journey.
Gainsight Is a Party and You’re Invited
You’ve never seen a company have as much fun as we do.
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