The Ultimate List of Customer Success Resources For 2021 Image

The Ultimate List of Customer Success Resources For 2021

By Saphiya Hindeyeh

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020.

We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Bookmark this list and get through it bit by bit. It may seem daunting at first, but small daily rituals can lead to big results. Read a blog daily, set a weekly time slot on your calendar to watch a webinar, or listen to a podcast episode while doing chores. Before you know it, you’ll have sped through this list!

Here are over 65 Customer Success resources to catch up on and get you ready for the New Year.

Want to get to the good stuff? Click the relevant header below!
Launching Customer Success
Customer Success Team Management
Customer Success Career Advice
Customer Success Leadership
Retention, Renewal, and Upsell Strategies
Customer Onboarding: From Implementation to Time to Value
Churn and Risk Management
Customer Experience
Scaling Customer Success
Managing Customer Relationships

Launching Customer Success

Customer Success Team Management

Customer Success Career Advice

Customer Success Leadership

Retention, Renewal, and Upsell Strategies

Customer Onboarding: From Implementation to Time to Value

Churn and Risk Management

Customer Experience

Scaling customer success

Managing Customer Relationships

If you enjoyed the resources roundup from 2020, wait till you see what we have in store for 2021. Subscribe to our email newsletter, and you’ll be the first to get our insights on Customer Success strategies, access to events, webinars, articles, ebooks, and more.

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