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PLATFORM OVERVIEW
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By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

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  • Gainsight Essentials New

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

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In-Product Experiences That Drive Adoption, Onboarding, and Retention

If you’re a product leader or manager tasked with improving the product experience, you need to dig deep. To build long-term growth, you can’t just create a stellar product and... read more →
  • November 30, 2021
  • Gainsight Team
  • No Comments
  • Adoption & Onboarding, Product Experience, Product-led Growth

The Role of Product Manager Versus a Project Manager

You’ve done your research, met with customers, and determined exactly what product or features need to launch in order to drive revenue or win market share. But how will you... read more →
  • December 7, 2020
  • Gainsight Team
  • No Comments
  • Adoption & Onboarding, Product Experience

How Anodot Went From High-Touch to Tech-Touch And Preserved a Fantastic Experience

This is part 9 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. We tend to think of businesses as being... read more →
  • November 9, 2020
  • Gainsight Team
  • No Comments
  • Adoption & Onboarding, Pulse for Product

Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

The onboarding process is a critical predictor of a customer’s success and an essential element for avoiding churn. So imagine, if you will, a product-onboarding process for every new customer... read more →
  • August 24, 2020
  • Harshita Banka
  • No Comments
  • Adoption & Onboarding, Product Experience

Why This Global Disruption Is A Catalyst To Product-Led Growth

5 Ways to calibrate your product & GTM strategy with Product-led growth It feels like someone pulled the plug on the world’s economy and we're on the verge of a... read more →
  • April 13, 2020
  • Mickey Alon
  • No Comments
  • Adoption & Onboarding, Best Practices, COVID-19 Resources, Product Experience, Product-led Growth, PX Product-Led Growth

3 Tips for Onboarding New Users Quickly in a Crisis

From working from home as the new standard, to businesses closing indefinitely, to once-crowded roads being now nearly empty, it doesn’t take much to see that the world has drastically... read more →
  • April 6, 2020
  • Alex Tran
  • No Comments
  • Adoption & Onboarding, Best Practices, COVID-19 Resources

Healthcare Edition: How to Get Information to Your Users Quickly

In an industry where communication is critical, how do you make sure the right message reaches the right patients, providers, and non-clinical staff? Over the past few weeks, you’ve probably... read more →
  • March 31, 2020
  • Hayley Jean Farr
  • No Comments
  • Adoption & Onboarding, Healthcare, Product Experience

Zero To Hero in 45 Days With Gainsight for Product Managers

Thursday, January 23 | 11:00 a.m. PT (2:00 p.m. ET) When you think of implementing a new product experience and analytics tool, what's the first feeling that comes to mind?... read more →
  • December 19, 2019
  • Riana Upton

Visibility and Value: How ReviewPro Upsells and Cross-Sells Using Gainsight

If it's the beginning of the month, quarter, or year, of course you're thinking about your expansion quota. Although it's likely a new term, were you panicking at the end... read more →
  • December 16, 2019
  • Lauren Olerich

Goodlord’s Secret to Maximising Their Team’s Internal Gainsight Adoption

The power of a customer success platform is undeniable and can radically impact your ability to achieve your customers' desired outcomes. But is your team really getting the most they... read more →
  • December 12, 2019
  • Lauren Olerich
  • 1
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Next Page »

Recent Posts

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  • 5 Ways Product-Led Growth Will Help You Generate Expansion Revenue

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