Customer Success and Product Experience Software | Gainsight
  • Products
  • Pricing
  • Solutions
  • Customers
  • Resources
  • Company
  • Login
  • Schedule a Demo
Login
  • Login to Gainsight CS

    Customer Success Software

  • Login to Gainsight PX

    Product Experience Software

Customer Success and Product Experience Software | Gainsight
  • Products
    • Customer Success
    • Product Experience
    • Customer Experience
    • Revenue Optimization
    • Gainsight Platform
  • Pricing
  • Solutions
  • Customers
  • Resources
  • Partners
  • Company
Products
  • Customer Success Deliver the outcomes your customers desire.

    Customer Success Logo
  • Product Experience Build products your customers love.

    Product Experience Logo
  • Customer Experience Drive superior customer experiences.

    Customer Experience Logo
  • Revenue Optimization Grow by expanding happy, successful customers.

    Revenue Optimization Logo

Gainsight Customer Cloud Drive retention and growth with Gainsight's Customer Cloud.

Gainsight Customer Cloud Logo
 
Platform
  • Gainsight Platform Connect and centralize your customer data.

  • Integrations Native integrations and pre-built connectors to further empower your Customer Success goals.

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

Learn
  • Resources Library

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Gainsight Blog

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Events and Webinars

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Game Changer VIPs

    Lorem ipsum dolor sit amet consectetur dolor sit .

Operate
  • Customer Community

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Gainsight University

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Documentation

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Developers

    Lorem ipsum dolor sit amet consectetur dolor sit .

About Gainsight
  • Who We Are

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Leadership

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Philanthropy

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Press Releases

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Partners

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Careers

    Lorem ipsum dolor sit amet consectetur dolor sit .

The Role of Product Manager Versus a Project Manager

You’ve done your research, met with customers, and determined exactly what product or features need to launch in order to drive revenue or win market share. But how will you... read more →
  • December 7, 2020
  • Gainsight Team
  • No Comments
  • Adoption & Onboarding, Product Experience

How Anodot Went From High-Touch to Tech-Touch And Preserved a Fantastic Experience

This is part 9 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. We tend to think of businesses as being... read more →
  • November 9, 2020
  • Gainsight Team
  • No Comments
  • Adoption & Onboarding, Pulse for Product

Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

The onboarding process is a critical predictor of a customer’s success and an essential element for avoiding churn. So imagine, if you will, a product-onboarding process for every new customer... read more →
  • August 24, 2020
  • Harshita Banka
  • No Comments
  • Adoption & Onboarding, Product Experience

Why This Global Disruption Is A Catalyst To Product-Led Growth

5 Ways to calibrate your product & GTM strategy with Product-led growth It feels like someone pulled the plug on the world’s economy and we're on the verge of a... read more →
  • April 13, 2020
  • Mickey Alon
  • No Comments
  • Adoption & Onboarding, Best Practices, COVID-19 Resources, Product Experience, Product-led Growth

3 Tips for Onboarding New Users Quickly in a Crisis

From working from home as the new standard, to businesses closing indefinitely, to once-crowded roads being now nearly empty, it doesn’t take much to see that the world has drastically... read more →
  • April 6, 2020
  • Alex Tran
  • No Comments
  • Adoption & Onboarding, Best Practices, COVID-19 Resources

Healthcare Edition: How to Get Information to Your Users Quickly

In an industry where communication is critical, how do you make sure the right message reaches the right patients, providers, and non-clinical staff? Over the past few weeks, you’ve probably... read more →
  • March 31, 2020
  • Hayley Jean Farr
  • No Comments
  • Adoption & Onboarding, Healthcare, Product Experience

Zero To Hero in 45 Days With Gainsight for Product Managers

Thursday, January 23 | 11:00 a.m. PT (2:00 p.m. ET) When you think of implementing a new product experience and analytics tool, what's the first feeling that comes to mind?... read more →
  • December 19, 2019
  • Riana Upton

Visibility and Value: How ReviewPro Upsells and Cross-Sells Using Gainsight

If it's the beginning of the month, quarter, or year, of course you're thinking about your expansion quota. Although it's likely a new term, were you panicking at the end... read more →
  • December 16, 2019
  • Lauren Olerich

Goodlord’s Secret to Maximising Their Team’s Internal Gainsight Adoption

The power of a customer success platform is undeniable and can radically impact your ability to achieve your customers' desired outcomes. But is your team really getting the most they... read more →
  • December 12, 2019
  • Lauren Olerich

Your Customer Success Silos Are Killing Your Customer Experience

I recently had a fun/not-fun experience with one of the big event ticketing companies. Love them or hate them (hi, Taylor Swift), you kind of have to use this sort... read more →
  • December 5, 2019
  • Nick Mehta
  • No Comments
  • Adoption & Onboarding, Best Practices, Cross-Functional Alignment, Executive Perspective
  • 1
  • 2

Next Page »

Recent Posts

  • 5 Things I Learned from 200+ CS Career Coaching Conversations In 2020
  • Change the Game in 5 Minutes: How Jamf Scaled to 20M users in 2020 While Maintaining Retention and Health Scores!
  • How Gainsight Uses An Outcomes Based Framework to Drive NDR
  • Preserving Revenue with PX: How Measuring NDR is Easier With Retention Focus
  • When a “Green” Customer Churns: Learnings from Data and Churn Interviews

Categories

  • Adoption & Onboarding
  • Advocacy & Cross-sell/Upsell
  • Best Practices
  • Churn & Renewal Management
  • COVID-19 Resources
  • Cross-Functional Alignment
  • CS Industry Trends & Analysts
  • Customer Segmentation
  • Customer Success 101
  • Customer Success at Scale
  • Customer Success Operations
  • CX Center
  • Education
  • Evaluating CS Technology
  • Executive Perspective
  • Gainsight Innovation Showcase
  • Gainsight on Gainsight
  • Gainster
  • GameChanger VIP
  • GameChangers
  • Guest Article
  • Health Scoring
  • Healthcare
  • Integration
  • Keynote Sessions
  • Keynote Sessions
  • Level Up Your Customer Experience
  • Level Up Your Product Stack
  • Level Up Your Product Strategy
  • Level Up Your Team & Career
  • NPS & Customer Satisfaction
  • Other
  • Partner Innovation Theater
  • Partners
  • Product Experience
  • Product-led Growth
  • Pulse
  • Pulse Everywhere 2020
  • Pulse for Product
  • Pulse Product 2020
  • Revenue Optimization
  • Security
  • The CS Operations Summit
  • The Data-Driven Product Leader
  • The Next Level CS Team
  • The Transformational CS Leader
  • Uncategorized
  • _Case Study
  • _Customer Cloud
  • _Customer Experience
  • _Customer Success
  • _Ebook
  • _Enablement Engine
  • _Essential Guide
  • _Glossary
  • _News and Press
  • _Partner Post
  • _Podcasts
  • _Product
  • _Product Release
  • _Revenue Optimization
  • _Top Posts
  • _Webinar

Subscribe to Customer Success Best Practices in Your Inbox

Thank you for subscribing to exclusive content from Gainsight!

Win in business while being human-first.

Schedule a Demo
  • Products
    • Customer Success
    • Product Experience
    • Revenue Optimization
    • Customer Experience
    • Gainsight Customer Cloud
    Platform
    • Gainsight Platform
    • Integrations
    • Sightline
  • Solutions
    • Healthcare
    • Education
    • Security
    • Customer Success Teams
    • Product Experience Teams
    • Product Adoption
    Industries and Teams
    • Scale and Efficiency
    • Retention
    • Expansion
    • Customer Success Teams
    • Product Teams
    • Customer Experience Teams
    • Revenue and Sales Teams
    • IT and Analytics Teams
    • Executives
  • Resources
    • Resource Library
    • Gainsight Blog
    • Events & Webinars
    • 2-Minute Demo Center
    • Valuation Calculator
    • Gainsight Community
    • GameChanger VIPs
    • Gainsight University
    • Documentation
    • For Developers
    • Horizon Experience
  • Gainsight
    • Who We Are
    • Leadership
    • Customers
    • Pricing
    • Partners
    • Philantrophy
    • Press Releases
    • Careers

© 2021 Gainsight, The Customer Success Company. All rights reserved.  //   655 Montgomery St, 7th Floor, San Francisco, CA 94111  //  +1 (888) 623-8562

Terms and Privacy  //  Do not sell my personal information  //  Security