There’s a reason why we’re groomed to be good listeners since Kindergarten. It’s a way to foster relationships in our personal lives and comes in handy with our customers. At... read more →
“Companies were planning for months and years to do their digital transformation. It happened overnight” - Dr. Christopher Ahlberg, CEO and Co-Founder, Recorded Future. Since the pandemic has shifted work... read more →
Every business wants its customers to love interacting with its product or service. When customers describe their experience using words like “engaging,” “intuitive,” and “streamlined,” you know you’re doing something... read more →
As the world around us continues to change, it’s more important than ever that we’re listening to our customers. Collecting customer feedback is a no-brainer—in fact, 95% of businesses today... read more →
