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PLATFORM OVERVIEW
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By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

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    Predict churn and address risk.

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    Get a complete picture of customer health.

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    Align and improve CX at scale.

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    Proactively guide users to value.

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    Deliver proactive, preventative care that enables you to retain and grow your customer base.

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    Manage learner's experience, and deliver educational outcomes.

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    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

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    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
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Customer Success by Product Design: A New Collaboration Process for Human-First Companies

Co-Authored by Ophir Sweiry and Chris Jalisi The need to bridge the gap between Customer Success and Product to drive positive customer outcomes is well-known. Oftentimes, we look to address... read more →
  • May 4, 2022
  • Gainsight Team
  • No Comments
  • Design

Inside Gainsight’s Design Process

Where are you headed this winter? It’s that time of year when many of you would have already started planning your next vacation trip (or even already planned one!). After... read more →
  • January 24, 2022
  • Rushikesh Khumkar
  • No Comments
  • Design

How We Simplified the Admin Experience in Customer 360

Simplicity is essential to a good User Experience. The definition of simplicity can be subjective and is open to interpretation. At Gainsight, we believe that a design is simple if... read more →
  • December 15, 2021
  • Chinmay Chawade
  • No Comments
  • Design

The Gainsight Horizon Experience: Simple, Intuitive, and Beautiful

We are extremely excited to have announced the Gainsight Horizon Experience at Pulse Everywhere. Our goal is to deliver a product experience that is simple, intuitive, and beautiful, without sacrificing... read more →
  • May 14, 2020
  • Ciara Peter
  • No Comments
  • Design, Gainsight on Gainsight, Product Experience, Pulse

Recent Posts

  • What Coke’s Bottle Cap Innovation Reveals About What People Want
  • 5 Reasons Using Product Analytics Enhances Your Customer Experience
  • Customer Success Operations: The Hottest Career in the Customer Service Space
  • Essential Considerations For Your First Customer Scorecard
  • Customer Success by Product Design: A New Collaboration Process for Human-First Companies

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