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            The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?

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          • Pulse 2023

            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

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            Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.

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            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

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How to Build a Customer-Centric Tech Stack

This year has proven more than ever how focused every business needs to be on their customers’ needs. As Olive Huang, Research Director at Gartner, puts it, “You must win... read more →
  • December 7, 2020
  • Kate Meacham
  • _Ebook

CX Center Datasheet

Understand and improve your B2B customer experience with CX Center The world we live and work in is rapidly shifting every day and it’s more important than ever that we’re... read more →
  • September 8, 2020
  • Spencer McKinney
  • Best Practices, _Ebook

The Essential Guide for the SaaS Executive During COVID-19: People, Process and Tools

We are entering a ‘new normal’ and leaders like you need a guide on how to manage sales, retention, and expansion leaning on the insights from your Customer Success and... read more →
  • May 28, 2020
  • Spencer McKinney
  • Best Practices, COVID-19 Resources, _Customer Success, _Ebook

Data Designer

Gainsight's Data Designer helps you do more with your customer data Introducing the first data exploration solution purpose-built for Customer Success teams. Data Designer gives you a faster path to... read more →
  • November 12, 2019
  • mstone
  • Customer Segmentation, Customer Success at Scale, Evaluating CS Technology, _Customer Success, _Ebook, _Product

2019 Customer Success Industry Benchmark Report

How much should you be getting paid as a CSM? What level of education do you need to take the next step in your customer success career? How much revenue... read more →
  • October 14, 2019
  • Matthew Klassen
  • Best Practices, CS Industry Trends & Analysis, Customer Success 101, _Customer Success, _Ebook

Customers and Contacts Templates

It doesn’t matter whether you run Salesforce or another leading CRM system, the process is simple. All you need is an initial load of Customers and Contacts. We can deploy... read more →
  • September 5, 2017
  • admin
  • _Customer Success, _Ebook

Request For Proposal (RFP) Guide

Coming soon This in-depth guide is currently in development. Enter your email address to receive a notification in your inbox when this guide is ready for download.
  • May 5, 2017
  • mstone
  • _Ebook

The 10 Laws of Customer Success

This eBook features a collection of 10 Customer Success Laws built by industry luminaries from companies like Gainsight, Box, Clarizen, Talend, and Bessemer Venture Partners. Why download? Discover the 10... read more →
  • December 2, 2015
  • admin
  • Best Practices, _Customer Success, _Ebook
The Customer Success Salary Benchmark Report

Customer Success Salary Benchmark Report [Volume 2]

Customer Success Management is at the cutting edge of the SaaS frontier. As a CSM, you can expect to be on the ground floor of an exploding job sector. But... read more →
  • September 6, 2015
  • admin
  • Best Practices, Customer Success 101, _Customer Success, _Ebook

Recent Posts

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  • Gainsight Essentials: A Year in Review
  • Leverage Digital Strategy to Drive Efficiency in Uncertain Economic Times
  • Four Ways Gainsight’s Education Team Uses Community to Extend Learning 

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