In a rollercoaster global economy, you need to do everything in your power to take care of all of your customers. But when you’ve got customers across a wide variety... read more →
Everyone in SaaS is battoning down the hatches and preparing for an economic storm. But now is the time to set yourself up for smooth sailing once we reach calmer... read more →
Have you ever been in a situation where there just aren't enough hours in the day to get everything done? Or perhaps you’re about to whip up a delicious meal,... read more →
How will we look back on 2021 and 2022 years from now? I’m sure partly, we will reflect with shock. How did we ever think GameStop was worth tens of... read more →
This article was originally published in Entrepreneur. Good news seems to be a scarce commodity for most SaaS companies these days. Publicly traded stalwarts have seen their share prices plummet significantly from... read more →
I get an email almost every day from other CEOs or CXOs that goes something like this: “What’s a good metric for… [Growth Rate / Net Revenue Retention / Gross... read more →
Pulse Europe 2022 is here! The event theme “Together, We’re Unstoppable” came to life at the opening keynote by Nick Mehta, CEO of Gainsight. Along with other Customer Success, Product,... read more →
The concept of being bionic can conjure up a lot of different visuals depending on your age. It might make you think of… The Terminator… Or Battle Droids… https://giphy.com/gifs/starwars-star-wars-the-phantom-menace-l3fZXTZdS6Ofi7U6A Or... read more →
This article was authored by Sheryl Estrada, Senior Reporter at Fortune, and originally published in CFO Daily. KPIs, or key performance indicators, measure how effectively a company is achieving key... read more →
This article was originally published in Built In. Previous tough times have improved SaaS. This time, it shouldn't be any different. If you’re my age (or older), you probably remember... read more →
