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PLATFORM OVERVIEW
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By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

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    Identify and align on expansion opportunities.

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    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

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    Proactively guide users to value.

By Industry
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    Deliver proactive, preventative care that enables you to retain and grow your customer base.

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    Manage learner's experience, and deliver educational outcomes.

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    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

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  • Gainsight Essentials New

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

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About Gainsight
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A Tale of Scale With Meenu Argwal, Senior VP of CS at VMware

Gainsight is always excited to see our customers excel with the use of our products. But when they take a new direction of incredible growth and scale, we have a... read more →
  • April 13, 2022
  • Gainsight Team
  • No Comments
  • GameChangers

Critical Insights to the CS Culture, Career, and the CCO Role Revealed in the 2021 Game Changer Podcasts

In the 2021 season of The Game Changer Podcasts, Gainsight’s Adam Joseph, Regional Vice President-EMEA, pulled out all the stops for his listeners. The season’s guests were a global group... read more →
  • March 10, 2022
  • Martta Eicher Rabago
  • No Comments
  • Customer Success, GameChangers

5 ‘Non-Tech’ Insights and Takeaways From Season 1 of The GameChanger Podcast

In 2020, Gainsight's Adam Joseph, Regional Vice President EMEA, recorded a series called The GameChanger Podcast. Adam was joined by several guests from all over the world and all professions,... read more →
  • March 4, 2022
  • Martta Eicher Rabago
  • No Comments
  • GameChangers

Evolution of CS at a Hyper Growth Business

In the 15th episode of season 2 of the Gainsight Gamechanger Podcast, Adam Joseph, RVP of Customer Success at Gainsight, sits down with John O'Melia, CCO at Contentsquare. Listen to... read more →
  • November 25, 2021
  • Silvia Atanasova
  • GameChangers, _Podcasts

Introducing Customer Success in a Hyper Growth Business

In the 14th episode of season 2 of the Gainsight Gamechanger Podcast, Adam Joseph, RVP of Customer Success at Gainsight, sits down with Tom Vane, Head of Customer Success at... read more →
  • November 18, 2021
  • Silvia Atanasova
  • GameChangers, _Podcasts

Building Your Customer Success Career

In the 13th episode of season 2 of the Gainsight Gamechanger Podcast, Adam Joseph, RVP of Customer Success at Gainsight, sits down with Dana Soza, Founder and CEO at Dana... read more →
  • November 11, 2021
  • Silvia Atanasova
  • GameChangers, _Podcasts

Creating a Winning CS Culture

In the 12th episode of season 2 of the Gainsight Gamechanger Podcast, Adam Joseph, RVP of Customer Success at Gainsight, sits down with Eduardo Amorim, Global Head of Customer Success... read more →
  • November 4, 2021
  • Silvia Atanasova
  • GameChangers, _Podcasts

CS: Not just for SaaS Anymore

In the 11th episode of season 2 of the Gainsight Gamechanger Podcast, Adam Joseph, RVP of Customer Success at Gainsight, sits down with Jeffrey Heckler, Director of Customer Success Solutions... read more →
  • October 28, 2021
  • Silvia Atanasova
  • GameChangers, _Podcasts

Nailing your Customer Engagement Strategy

In the 10th episode of season 2 of the Gainsight Gamechanger Podcast, Adam Joseph, RVP of Customer Success at Gainsight, sits down with Jessica Owens, Customer Success Operations Manager &... read more →
  • October 21, 2021
  • Silvia Atanasova
  • GameChangers, _Podcasts

Introducing Digital Touch Customer Success

In the 9th episode of season 2 of the Gainsight Gamechanger Podcast, Adam Joseph, RVP of Customer Success at Gainsight, sits down with Lara Barnes, Global Vice President Customer Success... read more →
  • October 15, 2021
  • Silvia Atanasova
  • GameChangers, _Podcasts
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Recent Posts

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