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            The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?

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          • Pulse 2023

            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

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            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

            Check it Out
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3 Healthcare customer success strategies from Pulse 2022

Sometimes we find that the best observations come to us after an event, lecture, or gathering. That is exactly what is happening with Gainsight’s Pulse 2022. So many incredible keynotes... read more →
  • September 22, 2022
  • Gainsight Team
  • No Comments
  • Customer Success, Healthcare

Live Demo – Gainsight CS for Healthcare

Join Hayley Jean Farr and Stephanie Lee from Gainsight’s Health & Life Sciences Practice to learn more about how HealthIT, MedTech, and Clinical Research organizations use Gainsight to improve the... read more →
  • December 4, 2020
  • Kate Meacham

Change the Game in 5 Minutes: Omada Health Embraces 3 Unshakeable Pillars of Customer Success

Welcome to our Change the Game in 5 minutes Series. In these conversations, we talk with customer success leaders who are role models for others who want to serve customers... read more →
  • August 19, 2020
  • Zoë Lefeuvre
  • No Comments
  • GameChangers, Healthcare

Healthcare Edition: 3 Ways You Can Enhance Your Team’s Performance

As providers of HealthIT and Digital Health services, your solutions provide workflows, data, and deep analytics to enable patients and clients to answer  questions such as: Is my health getting... read more →
  • June 29, 2020
  • Hayley Jean Farr
  • No Comments
  • Health Scoring, Healthcare

Change the Game in 5 Minutes: Laura Salonga and Ed Smith Shift the Focus from Reactive to Proactive

Welcome to our Change the Game in 5 mins Series. If you’re in the healthcare industry, you may be particularly interested in my conversation today with athenahealth’s Laura Salonga and... read more →
  • June 18, 2020
  • Zoë Lefeuvre
  • No Comments
  • GameChangers, Healthcare

Healthcare Edition: How to Solve 3 Unique Communication Challenges in HealthIT

In most SaaS industries, vendors strictly communicate with decision-makers, key stakeholders, and administrators. It’s quite different in HealthIT! Because users must use our platforms to do their jobs, we often... read more →
  • April 15, 2020
  • Hayley Jean Farr
  • No Comments
  • Best Practices, Customer Success at Scale, Healthcare

Healthcare Edition: How to Get Information to Your Users Quickly

In an industry where communication is critical, how do you make sure the right message reaches the right patients, providers, and non-clinical staff? Over the past few weeks, you’ve probably... read more →
  • March 31, 2020
  • Hayley Jean Farr
  • No Comments
  • Adoption & Onboarding, Healthcare, Product Experience, User Engagements

Healthcare Edition: Success Stories From The Field

To our Customer Success and Product professionals in HealthIT and Healthcare communities, we’re so thankful for everything you are doing to keep us all informed, healthy, and safe. We’ve heard... read more →
  • March 26, 2020
  • Hayley Jean Farr
  • No Comments
  • COVID-19 Resources, Healthcare, _Customer Success

Healthcare Edition: 3 Reasons Why Customer Success Is Existential Right Now

The COVID-19 pandemic is fundamentally changing how we practice and experience healthcare in the United States and digital health platforms, like yours, are at the heart of this transformation. Because... read more →
  • March 25, 2020
  • Hayley Jean Farr
  • No Comments
  • COVID-19 Resources, Executive Perspective, Healthcare

Recent Posts

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  • Four Ways Gainsight’s Education Team Uses Community to Extend Learning 

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