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            The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?

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            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

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            Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.

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            Pulse 2023 is more than software’s biggest conference on durable growth. It’s a celebration of ten years of joy, and an invitation to ask what if about a future that’s yet to be written.

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Achieving Predictable Revenue in an Unpredictable World With Effective Product Experiences

By Tori Jeffcoat, Senior Product Marketing Manager, Gainsight.  Life used to be predictable.  Take TV, for example. For decades, popular shows like The Simpsons and Law & Order delivered a... read more →
  • January 30, 2023
  • Gainsight Team
  • No Comments
  • Product Experience, Product Experience, Product-led Growth, Product-Led Growth, Push to Production, PX

The Product Adoption Data That Customer Success Needs

In the late 90s, Dell was one of the top PC manufacturers in the world. Their call centers used to field tens of thousands of calls every day from people... read more →
  • January 27, 2023
  • Meenal Shukla
  • No Comments
  • Customer Success, Digital Customer Success, Product Experience, Product-led Growth

The Ultimate List of Product Experience Resources for 2023

As the business world prepares to weather this year's economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. They're investing in product experience (PX) and product-led... read more →
  • January 6, 2023
  • Gainsight Team
  • No Comments
  • Product Analytics, Product Experience, Product-led Growth, Product-Led Growth, Push to Production, PX Engagement & Adoption, PX Product Analytics, PX Product-Led Growth

Harvard Business Review and Gainsight Report on the New Responsibilities for Product Leaders

During times of economic uncertainty, the secret to survival is to double down on your customers. That doesn’t mean just more time with Customer Success (CS) or building great products... read more →
  • December 14, 2022
  • Gainsight Team
  • No Comments
  • Product Experience, Product Management, Product-led Growth, Push to Production, PX, PX Product-Led Growth

Are Product Managers Chief Executives of Their Product? It Depends

This article was originally published in CIO.  It’s said that every company is now, at least partly, a software company, which is undoubtedly changing the IT landscape. As a result,... read more →
  • December 2, 2022
  • Karl Rumelhart
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  • Executive Perspective, Product Management, Product-led Growth, Product-Led Growth, Push to Production, PX

Three Business Efficiency Metrics Every Product Manager Must Know

This article was originally published in Fast Company. Interest rates are soaring. Currency pressure is mounting. A recession may be looming. These macroeconomic headwinds are hard enough to deal with... read more →
  • November 21, 2022
  • Karl Rumelhart
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  • Executive Perspective, NRR, Product Experience, Product Management, Product-Led Growth, Product-led Growth, Push to Production

Built to last: Nurturing customer relationships that will survive a downturn

Many a classic TV show has been built around the importance of friendship. via GIPHY From Stranger Things to Brooklyn Nine-Nine to, well, Friends, we love to watch groups of... read more →
  • October 5, 2022
  • Gainsight Team
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  • CS Durable Growth - Go on Offense, Customer Success, Digital Customer Success, Durable Growth, Product Roadmap, Product-led Growth

The future is now: Driving value by integrating CS and PX efforts

Back to the Future is probably the most famous and beloved time travel movie franchise ever.  The classic adventures of Marty McFly, Doc Brown, and their nemesis Biff Tannen are... read more →
  • October 4, 2022
  • Gainsight Team
  • No Comments
  • Customer Success, Product Experience, Product-led Growth

PLG is essential for durable growth, and other key learnings from Pulse 2022

Pulse 2022 may be over, but the impact is just beginning. This year, for the first time ever, the focus of the event expanded beyond customer success to include speakers,... read more →
  • August 26, 2022
  • Gainsight Team
  • No Comments
  • Product-led Growth, Pulse

Top 10 Learnings From Pulse 2022

What is the world record for number of high fives given over a 48-hour period? Whatever it is, we’re pretty sure we beat it at Pulse 2022.  From the opening... read more →
  • August 19, 2022
  • Gainsight Team
  • No Comments
  • Customer Success, Customer Success Operations, Product-led Growth, Pulse
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