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PLATFORM OVERVIEW
  • Gainsight Platform

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By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

  •  
  • Gainsight Essentials New

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

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About Gainsight
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Gainsight’s Impact Analyzer Levels Up CS With Machine Learning

Artificial intelligence (AI) seems to be everywhere these days. From Siri and Alexa to TikTok’s For You page, AI is having a huge impact on how people interact with technology.... read more →
  • June 1, 2022
  • Gainsight Team
  • No Comments
  • Gainsight on Gainsight, Product Updates

Unlock New Pipeline, Gather Insights and Remove Blind Spots with Gainsight’s Newest Features

Product release events come with a special kind of excitement, and today is no different. Our Evolve event proved once again that developing bold features with better results in mind... read more →
  • March 8, 2022
  • Mckenna Bailey
  • No Comments
  • Gainsight on Gainsight, Product Updates

Gainsight Unveils Horizon AI: Powering Smarter Customer Success Actions to Drive Higher Net Revenue Retention

SAN FRANCISCO, CA—November 09, 2021 — Gainsight, the Customer Success company, today announced the launch of Horizon AI at its Pulse for Product Conference. With this announcement, Gainsight becomes the... read more →
  • November 9, 2021
  • Mckenna Bailey
  • Product Updates, Pulse for Product

New AI-Powered Capabilities to Shift Your Product-Led Growth Strategies Into Overdrive

It’s that time of year again. Yes, we’re quickly approaching the holiday season (although anyone who has walked through the aisles of Target may think that it’s already here -... read more →
  • November 9, 2021
  • Gainsight Team
  • No Comments
  • Customer Success, Product Experience, Product Updates, Product-led Growth, Product-Led Growth, Pulse for Product
Gainsight Home Product Release

Welcome Home: Introducing Your All-New CSM Experience with Gainsight Home

If you’re anything like me, you’ve taken on a number of new projects or started new hobbies as we’ve adjusted to a different way of life during the lockdown. For... read more →
  • September 1, 2021
  • Gainsight Team
  • No Comments
  • Customer Success, Product Updates

Recent Posts

  • 5 Lessons From Surveying SaaS CEOs About the Downturn
  • The Power of Visibility
  • Own the Moment of Customer Onboarding: Launch the Love
  • How to Have a Successful New Product Adoption for Customers
  • What Is Product Education?

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  • Parody Videos 2021
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