When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. I mean, I thought for sure we'd have... read more →
It's basically the holy grail of subscription business: how can you accurately and scientifically predict whether a customer is going to renew or not? Seeing the future of your revenue... read more →
This year at Pulse 2019, Gainsight officially made our biggest product announcement ever. We unveiled the Gainsight Customer Cloud that includes incredible products like CS, PX, CX, CDP and RO—all purpose-built... read more →
We live in a world where everyone is always on the go. Whether traveling for work, to conferences or out-of-town customer meetings, or balancing busy personal lives with family outings... read more →
Discover the dramatic business model changes underway in the tech industry and how these changes are acutely impacting product management. Product management leaders are faced with dramatically changing their approach... read more →
Gainsight helps Healthcare IT companies deliver outcomes for customers, providers, and patients. In the highly unique and rapidly evolving Healthcare IT marketplace, your key differentiator will be the outcomes you... read more →
As we have seen with the undeniable push toward an as-a-service model, technology suppliers have become more focused on the adoption phase of TSIA’s LAER model (land, adopt, expand, renew).... read more →
Is Gainsight really the best Customer Success software? Or do our users just love us so much that it seems like it? In the latest G2 Crowd Grid for Customer... read more →
Founded by former Marketo executives, Aptrinsic is fueling the next generation of product-led go-to-market strategies for SaaS companies. Aptrinsic is now Gainsight PX! Gainsight PX helps your team deliver superior... read more →
As the new year gets underway, I am excited to introduce new capabilities that address the most central challenges in Customer Management. Federated Customer Management: You no longer have to... read more →