Customer Success and Product Experience Software | Gainsight
  • Products
  • Pricing
  • Solutions
  • Customers
  • Resources
  • Company
  • Login
  • Schedule a Demo
Login
  • Login to Gainsight CS

    Customer Success Software

  • Login to Gainsight PX

    Product Experience Software

Customer Success and Product Experience Software | Gainsight
  • Products
    • Customer Success
    • Product Experience
    • Customer Experience
    • Revenue Optimization
    • Gainsight Platform
  • Pricing
  • Solutions
  • Customers
  • Resources
  • Partners
  • Company
Products
  • Customer Success Deliver the outcomes your customers desire.

    Customer Success Logo
  • Product Experience Build products your customers love.

    Product Experience Logo
  • Customer Experience Drive superior customer experiences.

    Customer Experience Logo
  • Revenue Optimization Grow by expanding happy, successful customers.

    Revenue Optimization Logo

Gainsight Customer Cloud Drive retention and growth with Gainsight's Customer Cloud.

Gainsight Customer Cloud Logo
 
Platform
  • Gainsight Platform Connect and centralize your customer data.

  • Integrations Native integrations and pre-built connectors to further empower your Customer Success goals.

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

Learn
  • Resources Library

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Gainsight Blog

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Events and Webinars

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Game Changer VIPs

    Lorem ipsum dolor sit amet consectetur dolor sit .

Operate
  • Customer Community

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Gainsight University

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Documentation

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Developers

    Lorem ipsum dolor sit amet consectetur dolor sit .

About Gainsight
  • Who We Are

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Leadership

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Philanthropy

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Press Releases

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Partners

    Lorem ipsum dolor sit amet consectetur dolor sit .

  • Careers

    Lorem ipsum dolor sit amet consectetur dolor sit .

Adobe’s Approach to In-Product Guidance: Key Learnings and Successes with PX & Audience Manager

Thursday, October 1st at 10 am PST It's no secret that in-product messaging has become an important part of product strategy and customer success. Whether it's a product notification, new... read more →
  • September 8, 2020
  • Marissa Bonfiglio

Gainsight Configuration Wizard and Sightline

Gainsight Configuration Wizard and Sightline Combine the power of our best in class customer success platform with the best practices of the world’s largest customer success community. What you'll discover:... read more →
  • August 20, 2020
  • Spencer McKinney
  • _Customer Success, _Ebook, _Product

Renewal Center

Put an End to Revenue Leakage If you run a subscription business, you understand how critical revenue predictability is. Knowing which renewals are non-events versus which ones are at-risk helps... read more →
  • December 6, 2019
  • markops
  • Advocacy & Cross-sell/Upsell, Best Practices, Churn & Renewal Management, Evaluating CS Technology, _Product, _Revenue Optimization

Company Intelligence

It Pays to Stay Informed About Your Customers and Prospects Whether you are a Sales Exec hunting for additional revenue or a Customer Success leader working to ensure a customer... read more →
  • November 13, 2019
  • mstone
  • Advocacy & Cross-sell/Upsell, Best Practices, Churn & Renewal Management, Evaluating CS Technology, _Product, _Revenue Optimization

Data Designer

Gainsight's Data Designer helps you do more with your customer data Introducing the first data exploration solution purpose-built for Customer Success teams. Data Designer gives you a faster path to... read more →
  • November 12, 2019
  • mstone
  • Customer Segmentation, Customer Success at Scale, Evaluating CS Technology, _Customer Success, _Ebook, _Product

My 3 Favorite Customer Cloud Features

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. I mean, I thought for sure we'd have... read more →
  • July 22, 2019
  • Matthew Klassen
  • 1 Comment
  • _Customer Cloud, _Product

The Science Behind How We Can Predict a Customer’s Likelihood to Renew

It's basically the holy grail of subscription business: how can you accurately and scientifically predict whether a customer is going to renew or not? Seeing the future of your revenue... read more →
  • July 9, 2019
  • Shantan Reddy
  • 2 Comments
  • _Product, _Revenue Optimization

How to use Gainsight and Microsoft Dynamics 365 for a Better Customer Experience

This year at Pulse 2019, Gainsight officially made our biggest product announcement ever. We unveiled the Gainsight Customer Cloud that includes incredible products like CS, PX, CX, CDP and RO—all purpose-built... read more →
  • July 2, 2019
  • Terrance Martin
  • No Comments
  • _Customer Experience, _Product

How Customer Owners Can Power Productivity On The Go

We live in a world where everyone is always on the go. Whether traveling for work, to conferences or out-of-town customer meetings, or balancing busy personal lives with family outings... read more →
  • July 2, 2019
  • Word Able
  • No Comments
  • _Customer Success, _Product

TSIA: The State of XaaS Product Management 2019

Discover the dramatic business model changes underway in the tech industry and how these changes are acutely impacting product management. Product management leaders are faced with dramatically changing their approach... read more →
  • June 19, 2019
  • markops
  • Product Experience, _Product
  • 1
  • 2
  • 3
  • 4

Next Page »

Recent Posts

  • 5 Things I Learned from 200+ CS Career Coaching Conversations In 2020
  • Change the Game in 5 Minutes: How Jamf Scaled to 20M users in 2020 While Maintaining Retention and Health Scores!
  • How Gainsight Uses An Outcomes Based Framework to Drive NDR
  • Preserving Revenue with PX: How Measuring NDR is Easier With Retention Focus
  • When a “Green” Customer Churns: Learnings from Data and Churn Interviews

Categories

  • Adoption & Onboarding
  • Advocacy & Cross-sell/Upsell
  • Best Practices
  • Churn & Renewal Management
  • COVID-19 Resources
  • Cross-Functional Alignment
  • CS Industry Trends & Analysts
  • Customer Segmentation
  • Customer Success 101
  • Customer Success at Scale
  • Customer Success Operations
  • CX Center
  • Education
  • Evaluating CS Technology
  • Executive Perspective
  • Gainsight Innovation Showcase
  • Gainsight on Gainsight
  • Gainster
  • GameChanger VIP
  • GameChangers
  • Guest Article
  • Health Scoring
  • Healthcare
  • Integration
  • Keynote Sessions
  • Keynote Sessions
  • Level Up Your Customer Experience
  • Level Up Your Product Stack
  • Level Up Your Product Strategy
  • Level Up Your Team & Career
  • NPS & Customer Satisfaction
  • Other
  • Partner Innovation Theater
  • Partners
  • Product Experience
  • Product-led Growth
  • Pulse
  • Pulse Everywhere 2020
  • Pulse for Product
  • Pulse Product 2020
  • Revenue Optimization
  • Security
  • The CS Operations Summit
  • The Data-Driven Product Leader
  • The Next Level CS Team
  • The Transformational CS Leader
  • Uncategorized
  • _Case Study
  • _Customer Cloud
  • _Customer Experience
  • _Customer Success
  • _Ebook
  • _Enablement Engine
  • _Essential Guide
  • _Glossary
  • _News and Press
  • _Partner Post
  • _Podcasts
  • _Product
  • _Product Release
  • _Revenue Optimization
  • _Top Posts
  • _Webinar

Subscribe to Customer Success Best Practices in Your Inbox

Thank you for subscribing to exclusive content from Gainsight!

Win in business while being human-first.

Schedule a Demo
  • Products
    • Customer Success
    • Product Experience
    • Revenue Optimization
    • Customer Experience
    • Gainsight Customer Cloud
    Platform
    • Gainsight Platform
    • Integrations
    • Sightline
  • Solutions
    • Healthcare
    • Education
    • Security
    • Customer Success Teams
    • Product Experience Teams
    • Product Adoption
    Industries and Teams
    • Scale and Efficiency
    • Retention
    • Expansion
    • Customer Success Teams
    • Product Teams
    • Customer Experience Teams
    • Revenue and Sales Teams
    • IT and Analytics Teams
    • Executives
  • Resources
    • Resource Library
    • Gainsight Blog
    • Events & Webinars
    • 2-Minute Demo Center
    • Valuation Calculator
    • Gainsight Community
    • GameChanger VIPs
    • Gainsight University
    • Documentation
    • For Developers
    • Horizon Experience
  • Gainsight
    • Who We Are
    • Leadership
    • Customers
    • Pricing
    • Partners
    • Philantrophy
    • Press Releases
    • Careers

© 2021 Gainsight, The Customer Success Company. All rights reserved.  //   655 Montgomery St, 7th Floor, San Francisco, CA 94111  //  +1 (888) 623-8562

Terms and Privacy  //  Do not sell my personal information  //  Security