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PLATFORM OVERVIEW
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By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

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    Predict churn and address risk.

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    Get a complete picture of customer health.

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    Align and improve CX at scale.

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    Proactively guide users to value.

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    Deliver proactive, preventative care that enables you to retain and grow your customer base.

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    Manage learner's experience, and deliver educational outcomes.

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    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

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    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

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  • Customer Success Empower and enable your CSMs.

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Gainsight Unveils Horizon AI: Powering Smarter Customer Success Actions to Drive Higher Net Revenue Retention

SAN FRANCISCO, CA—November 09, 2021 — Gainsight, the Customer Success company, today announced the launch of Horizon AI at its Pulse for Product Conference. With this announcement, Gainsight becomes the... read more →
  • November 9, 2021
  • Mckenna Bailey
  • Product Updates, Pulse for Product

New AI-Powered Capabilities to Shift Your Product-Led Growth Strategies Into Overdrive

It’s that time of year again. Yes, we’re quickly approaching the holiday season (although anyone who has walked through the aisles of Target may think that it’s already here -... read more →
  • November 9, 2021
  • Gainsight Team
  • No Comments
  • Customer Success, Product Experience, Product Updates, Product-led Growth, Pulse for Product
Speakers for Pulse for Product 2021

Pulse for Product 2021: Meet the Drivers on the Road to Product Led Growth

Get in, everyone. Gainsight is taking you on a road trip! It will be the product adventure of a lifetime. We are gearing up to support you in accelerating your... read more →
  • October 12, 2021
  • Gainsight Team
  • No Comments
  • Pulse for Product

How to Create a Best-In-Class Free Trial Experience

This is part 12 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. At the dawn of video gaming, California-based Atari... read more →
  • November 16, 2020
  • Gainsight Team
  • No Comments
  • Product-led Growth, Pulse for Product

How Monday.com Launched a Tiny Feature That Increased Visits 40%

This is part 11 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Today, in our quest to retire every video... read more →
  • November 16, 2020
  • Gainsight Team
  • No Comments
  • Product-led Growth, Pulse for Product

How Adobe Analytics Drove 343% Higher Adoption with a Pale Blue Dot

This is part 10 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Throughout this series, we’ve used retro gaming to... read more →
  • November 16, 2020
  • Gainsight Team
  • No Comments
  • Product Experience, Pulse for Product

How Anodot Went From High-Touch to Tech-Touch And Preserved a Fantastic Experience

This is part 9 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. We tend to think of businesses as being... read more →
  • November 9, 2020
  • Gainsight Team
  • No Comments
  • Adoption & Onboarding, Pulse for Product

Why 2020 Was The Year the Success and Product Stars Aligned

This is part 8 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. There is a feeling shared by professionals on... read more →
  • November 9, 2020
  • Gainsight Team
  • No Comments
  • Best Practices, Pulse for Product

Seismic Explains its Three-Tiered Plan for Delight-Inducing Product Launches

This is part 7 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Ask people whether they like video games and... read more →
  • November 9, 2020
  • Gainsight Team
  • No Comments
  • Product-led Growth, Pulse for Product

How to Build Products That Maximize Retention: Lessons from Degreed

This is part 6 of our 12-part series “This is Product-Led,” inspired by our conference for Gainsight PX users, Pulse for Product. Deep in New Mexico’s Alamogordo desert there lie... read more →
  • November 2, 2020
  • Gainsight Team
  • No Comments
  • Best Practices, Pulse for Product
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