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Customer Success and Product Experience Software | Gainsight
  • Products
    • Customer Success
    • Product Experience
    • Customer Experience
    • Revenue Optimization
    • Gainsight Platform
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Products
  • Customer Success Deliver the outcomes your customers desire.

    Customer Success Logo
  • Product Experience Build products your customers love.

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  • Customer Experience Drive superior customer experiences.

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  • Revenue Optimization Grow by expanding happy, successful customers.

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Gainsight Customer Cloud Drive retention and growth with Gainsight's Customer Cloud.

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Platform
  • Gainsight Platform Connect and centralize your customer data.

  • Integrations Native integrations and pre-built connectors to further empower your Customer Success goals.

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

Learn
  • Resources Library

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  • Gainsight Blog

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  • Events and Webinars

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  • GameChanger VIPs

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Operate
  • Customer Community

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  • Gainsight University

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  • Documentation

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  • Developers

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About Gainsight
  • Who We Are

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  • Leadership

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  • Philanthropy

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  • Press Releases

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  • Partners

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  • Careers

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Navigating Bias and Embracing Inclusivity with a Growth Mindset

  • November 19, 2020
  • Kate Meacham
  • Level Up Your Team & Career, Pulse Product 2020

Building Awesome Product Teams

  • November 19, 2020
  • Kate Meacham
  • Level Up Your Team & Career, Pulse Product 2020

Panel: Why and How Product Teams are Increasingly Working with Customer Success

  • November 19, 2020
  • Kate Meacham
  • Level Up Your Team & Career, Pulse Product 2020

Recent Posts

  • 8 Things I Learned About CS and Channel Partners
  • Pulse Everywhere 2021: An Algorithm To Predict Tracks for Success
  • How Gainsight’s Manager of CS Operations Improves Efficiency With Horizon Analytics
  • Workday Aligns CS and CS Ops To Drive Customer Success at Scale
  • Success in CS Operations: An Inside Look at How Okta Drives Results

Categories

  • Adoption & Onboarding
  • Advocacy & Cross-sell/Upsell
  • Best Practices
  • Churn & Renewal Management
  • COVID-19 Resources
  • Cross-Functional Alignment
  • CS Industry Trends & Analysts
  • Customer Segmentation
  • Customer Success 101
  • Customer Success at Scale
  • Customer Success Operations
  • CX Center
  • Education
  • Evaluating CS Technology
  • Executive Perspective
  • Gainsight Innovation Showcase
  • Gainsight on Gainsight
  • Gainster
  • GameChanger VIP
  • GameChangers
  • Guest Article
  • Health Scoring
  • Healthcare
  • Integration
  • Keynote Sessions
  • Keynote Sessions
  • Level Up Your Customer Experience
  • Level Up Your Product Stack
  • Level Up Your Product Strategy
  • Level Up Your Team & Career
  • NPS & Customer Satisfaction
  • Other
  • Partner Innovation Theater
  • Partners
  • Product Experience
  • Product-led Growth
  • Pulse
  • Pulse Everywhere 2020
  • Pulse for Product
  • Pulse Product 2020
  • Revenue Optimization
  • Security
  • The CS Operations Summit
  • The Data-Driven Product Leader
  • The Next Level CS Team
  • The Transformational CS Leader
  • Uncategorized
  • _Case Study
  • _Customer Cloud
  • _Customer Experience
  • _Customer Success
  • _Ebook
  • _Enablement Engine
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  • _News and Press
  • _Partner Post
  • _Podcasts
  • _Product
  • _Product Release
  • _Revenue Optimization
  • _Top Posts
  • _Webinar

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