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PLATFORM OVERVIEW
  • Gainsight Platform

  • Integrations

  • See Value from Gainsight Faster

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

  •  
  • Gainsight Essentials New

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

Learn
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Customer Resources
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Industry Resources
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By Role
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About Gainsight
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Navigating Bias and Embracing Inclusivity with a Growth Mindset

  • November 19, 2020
  • Kate Meacham
  • Level Up Your Team & Career, Pulse Product 2020

Building Awesome Product Teams

  • November 19, 2020
  • Kate Meacham
  • Level Up Your Team & Career, Pulse Product 2020

Panel: Why and How Product Teams are Increasingly Working with Customer Success

  • November 19, 2020
  • Kate Meacham
  • Level Up Your Team & Career, Pulse Product 2020

Recent Posts

  • 5 Reasons Using Product Analytics Enhances Your Customer Experience
  • Customer Success Operations: The Hottest Career in the Customer Service Space
  • Essential Considerations For Your First Customer Scorecard
  • Customer Success by Product Design: A New Collaboration Process for Human-First Companies
  • 5 Ways Product-Led Growth Will Help You Generate Expansion Revenue

Categories

  • 2021 Keynote Sessions
  • Adoption & Onboarding
  • Advocacy & Cross-sell/Upsell
  • Aligning Sales and CS 2021
  • Best Practices
  • Churn & Renewal Management
  • COVID-19 Resources
  • Cross-Functional Alignment
  • CS Build vs Buy
  • CS Industry Trends & Analysis
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  • Customer Success
  • Customer Success 101
  • Customer Success at Scale
  • Customer Success at Scale 2021
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  • Customer Success Operations 2021
  • Customer Success Strategy 2021
  • CX Center
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  • End-to-End Value 2021
  • Engineering
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  • Gainsight on Gainsight
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  • Human-First Customer Success 2021
  • Integration
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  • Level Up Your Customer Experience
  • Level Up Your Product Stack
  • Level Up Your Product Strategy
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  • NPS & Customer Satisfaction
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  • Other
  • Parody Videos 2021
  • Partner Innovation Theater
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  • Product Adoption and Experience 2021
  • Product Experience
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  • Pulse
  • Pulse Everywhere 2020
  • Pulse Everywhere 2021
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  • Pulse Product 2020
  • Pulse Unplugged 2021
  • PX
  • PX Multiproduct
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  • Security
  • Simplifying Customer Success 2021
  • The CS Operations Summit
  • The Data-Driven Product Leader
  • The Next Level CS Team
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  • Transforming Customer-Centricity 2021
  • Uncategorized
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