By Tori Jeffcoat, Senior Product Marketing Manager, Gainsight Peanut butter and jelly, chips and salsa, cookies and cream, some combinations are meant for one another. And although these perfect pairings... read more →
By Tori Jeffcoat, Senior Product Marketing Manager, Gainsight. Life used to be predictable. Take TV, for example. For decades, popular shows like The Simpsons and Law & Order delivered a... read more →
During times of economic uncertainty, the secret to survival is to double down on your customers. That doesn’t mean just more time with Customer Success (CS) or building great products... read more →
This article was originally published in CIO. It’s said that every company is now, at least partly, a software company, which is undoubtedly changing the IT landscape. As a result,... read more →
Congratulations to the winners of the 2022 GameChanger awards! We took some time at Pulse, our annual user conference in San Fransisco (if you somehow haven’t heard of it), to... read more →
We're big fans of the TV series The Boys, which portrays what it would be like to be a superhero in the real world. One of our favorite characters is... read more →
This post was originally published on UX Matters. The ultimate challenge for any product leader is to ensure that customers not only try, but keep using your product over time.... read more →
Here’s a harsh reality: To grow your product, your team has to be laser-focused on the customer’s experience. In the modern SaaS world, disappointed users will flee to the competition... read more →
Let’s face it: The modern world doesn’t operate the way it used to. Snagging one-time customers and walking away won’t cut it if you want your Product team to grow.... read more →
