Customers expect everyone they interact with at your company to understand them and their goals and objectives. Collaborate across functions to get everyone aligned in driving customer outcomes.

Easily collaborate across teams

Improve collaboration and ensure that it’s easy for the team to share customer updates. Capture notes, emails and to-do’s in one place with helpful formatting capabilities and integrated task workflows.

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Share customer insights across stakeholders

Easily share customer insights so everyone involved in an account can understand the customer’s health and desired outcomes and coordinate actions accordingly.

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Ask Sally for answers

Sally is your personal, AI-powered assistant that enables your team to get customer insights by asking her simple questions just as you would if she was a real person. Sally is available in Slack, and is coming soon to email.

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Power collaboration across your systems

Keep teams aligned on delivering exceptional customer experiences with Gainsight widgets that live in their primary systems, including Salesforce Sales Cloud, Service Cloud and Zendesk.

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WE ARE THE CUSTOMER SUCCESS COMPANY

Innovative companies are protecting and nurturing their most valuable asset—their customers—with the power of Gainsight's award-winning platform.

Our customers use the Gainsight Platform to predict and manage customer risk, operationalize the customer lifecycle, and coordinate actions across their teams to drive expansion and advocacy at scale.

See how Gainsight can make your customers more successful. Schedule a demo of our software platform today!

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