Reporting into our Director, Solutions Delivery, you are a key member of the Solutions Delivery team. Responsible for leading and developing a highly engaged team, you ensure that ResMed Customers achieve their desired business outcomes with increased year-over-year engagement. Leveraging a combined skillset of business acumen, customer service expertise, and process optimization, you help define and refine the framework for delivering industry-leading solutions and services. Your primary goal is to ensure that your teams operate efficiently and happily while providing exceptional business value to ResMed and our customers.
You are an inspirational leader to your team. While hands-on and engaged, you foster creative growth and self-expression. You set a high bar, demonstrating expectations through the quality and integrity of your own behavior. Idea sharing, inclusion, and a spirit of camaraderie are crucial values that define your team of professionals.