Unleash the power of AI in your cross-functional workflow

Sally, the AI-powered bot, makes rich Gainsight data easily accessible through simple conversation in the collaboration app your teams already use.

Talking with Sally is just like talking to a real person, and machine-learning technology helps her get smarter with each interaction. Sally can help access deep customer insights in a number of ways:

  • Get answers on key customer metrics such as customer health, their latest survey score, recent activities, and upcoming milestones.
  • Gain insight into customer risks and opportunities without switching windows or tabs from your collaboration app.
  • Automatically alert your team when a customer needs attention based on data-driven triggers.
  • Improve your cross-functional workflow by presenting user-specific alerts and tasks for action.

Get insights and take action without leaving your collaboration tool

Sally delivers valuable insights at the moment you need them. With extremely accurate and responsive contextual processing, you can quickly ask a question and take action on the answer by adding teammates across functions—all within the collaboration tool you already use.