Gainsight helps you drive customer success throughout the entire customer journey at scale.
Customer Success is a Team Sport
Whether they are internal peers or external partners, coordinate your team’s actions to give customers the outcomes and experience they expect.
Easily Collaborate Across Teams
Improve collaboration and ensure that it’s easy for the team to share customer updates. Capture notes, emails and to-do’s in one place with helpful formatting capabilities and integrated task workflows.
Sally is your personal, AI-powered assistant that enables your team to get customer insights by asking her simple questions just as you would if she was a real person. Sally is available in Slack, and is coming soon to email.