The #1-Rated Customer Success Solution

Gainsight helps you drive customer success throughout the entire customer journey at scale.

Feedback

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Listen Carefully, Act Quickly

Your customers are talking to you—listen to their feedback and act on it quickly.

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Close-The-Loop On Customer Feedback

Design visually-compelling surveys and take a data-driven approach to target customers with the right survey at the right time. Combine intelligent text analytics with our automated Playbooks to execute a best-in-class customer feedback program.

Leverage the power of data to ensure positive outcomes for every customer.

  • We saw, with Gainsight, a 3% improvement in retention rate on $1B in revenue.

    Jean-Marc Bronoel Head of Customer Success