The #1-Rated Customer Success Solution

Gainsight helps you drive customer success throughout the entire customer journey at scale.

Insights

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Turn Disparate Data Into Deep Insights

Customers create a stream of data with every click. Bring it all together to understand your customers more deeply.

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Create A Single Source Of Customer Truth

Centralize all your data sources into an easily accessible 360-degree view of the customer.

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Measure Health In All Dimensions

Capture the nuances of customer health across all types of interactions with a comprehensive, data-rich scorecard.

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Analyze Customers Across Your Portfolio

Gain a strategic view of your customer portfolio with visual Reports and Dashboards to make better informed decisions.

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Keep An Eye On Your Sponsors

Maintain relationships with your executive sponsors, wherever they may go.

Leverage the power of data to ensure positive outcomes for every customer.

  • We saw, with Gainsight, a 3% improvement in retention rate on $1B in revenue.

    Jean-Marc Bronoel Head of Customer Success