Bizzabo Increases Customer Satisfaction and Retention with Gainsight and Gainsight PX
As the world’s fastest-growing event tech company, Bizzabo had to find a way to engage all their customers, without sacrificing quality.
To date, their award-winning program has enable thousands of events attended by over a million attendees. To manage their explosive growth and ensure that all customers and users of their product had the best experience possible, they turned to Gainsight and Gainsight PX.
Using this powerful combination of Customer Success and Product Experience software, they were able to:
- Improve cross-functional collaboration
- Eliminate the need to manually find important customer data
- Create rich, engaging experiences inside and outside of their product
Read the case study today to learn more about their journey.