Trusted by customers, loved by users

Learn why the best companies across the world choose Gainsight’s industry-leading products – Customer Success, Product Experience, Customer Communities, and Customer Education.

Less Churn, More Expansion, Happier Customers.

Best-in-class companies share their stories, strategies, and experience with Gainsight.

Studytube Saves Time and Money With Increased Customer Visibility Through Gainsight Essentials

Studytube was looking for a more robust CS solution. After using Planhat for four years, the team realized it needed a tool that could provide…

Customer Retention Gainsight Essentials Scale & Efficiency

SupportLogic Turns its Insights Into Action with Gainsight Essentials

Before Gainsight, SupportLogic had various tools and sheets to keep track of its customers. The goal was to consolidate all of its data into one…

Customer Expansion Gainsight Essentials

Sana Benefits Increases Its Book of Business without Sacrificing Customer Experience

Sana Benefits was looking for a CS solution that would help them automate tasks, add visibility, and make sure its data was secure. Gainsight Essentials…

Glean Seamlessly Transitions From Spreadsheet to CS Solution with Gainsight

Prior to having Gainsight, Glean’s CS Team tried managing everything through one master excel sheet. Lauren Kennedy, Head of CS at Glean made sure to…

Customer Retention Gainsight Essentials Scale & Efficiency

Olive Finds Process and Structure with Gainsight Essentials

Casey Baldin was a one-woman team at Olive. With the guidance of Gainsight, she was able to create processes and structures with the help of…

Customer Retention Gainsight Essentials

6sense Adds Visibility and Consistency to Its Customer Experience with Gainsight Essentials

When 6sense outgrew its old CS solution, they turned to Gainsight for a more robust offering. Gainsight Essentials provided the blueprint for 6sense to maximize…

Customer Retention Gainsight Essentials

Miro Scales Its Digital Efforts Through Gainsight CS

Online workspace company, Miro wanted to launch its Digital CS motion. Using Gainsight CS, they were able to move from a high-touch model to building…

Customer Retention Scale & Efficiency

How Gainsight Helped ADP Paint a Full Picture of Its Customers and Extend Their Reach

ADP struggled to get a single-thread view of a client. With Gainsight, they gained extra visibility into the customer relationship.

Customer Retention Scale & Efficiency

Dealerware Turbocharges Customer Success with Gainsight CS + PX for Rapid Scalability

Dealerware, a fleet management innovator, leverages Gainsight CS + PX to efficiently scale its Customer Success efforts, streamline onboarding, gather product usage data, and foster…

Scale & Efficiency

Benchling Adopts a Digital Customer Success Approach, Powered by Gainsight CS + PX

Benchling R&D Cloud needed a way to scale with its growing customer base. Benchling upgraded its capabilities with Gainsight CS and PX. With Gainsight, they…

Scale & Efficiency

Mavenlink Masters Product-Market Fit with Gainsight PX and CS Data Insights

Mavenlink, a leader in professional services SaaS, leveraged Gainsight PX and CS to develop data-driven frameworks, tracking adoption, addiction, and attitude metrics, ultimately boosting client…

Customer Retention Product Adoption

Learnship Leverages Gainsight CS and PX to Create a Digital Customer Success Strategy, Fueling Adoption at Scale Among Their Huge User Base

Learnship used Gainsight CS and Gainsight PX to implement a Digital Customer Success (CS strategy that aligned the organization around a single source of truth,…

Scale & Efficiency

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