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PLATFORM OVERVIEW
  • Gainsight Platform

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  • See Value from Gainsight Faster

By Business Challenge
  • Scale and Efficiency

    Deliver outcomes without adding headcount.

  • Retention

    Predict churn and address risk.

  • Expansion

    Identify and align on expansion opportunities.

  • Visibility

    Get a complete picture of customer health.

  • Customer Experience

    Align and improve CX at scale.

  • Product Adoption

    Proactively guide users to value.

By Industry
  • Healthcare

    Deliver proactive, preventative care that enables you to retain and grow your customer base.

  • Education

    Manage learner's experience, and deliver educational outcomes.

  • Security

    Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

  •  
  • Gainsight Essentials

    Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team
  • Customer Success Empower and enable your CSMs.

  • Product Create elegant product experiences.

  • Customer Experience Identify trends across the customer journey.

  • Revenue and Sales Drive a high performing renewals process.

  • IT and Analytics Consolidate your Customer Data.

  • Executives Align on customer heath and opportunities.

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About Gainsight
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Pulse Everywhere: The Leading Event for Customer Success and Product Management

  • April 10, 2021
  • Gainsight Team

How Conversica Optimized Their Renewal Management Process Using Renewal Center

Ensuring that your customers are successful and keep renewing is one of the highest priorities for any subscription business. However, in order to maximize retention, you need to identify renewals... read more →
  • September 30, 2020
  • Lauren Olerich

The Expansion Experts: How the GameChangers at Mitek Fuel Customer Growth

For many companies, expansion is a constant challenge -- and a huge, untapped opportunity. Creating the strategy and aligning the technology is key. In this webinar, Mike Sasaki, VP of... read more →
  • September 8, 2020
  • Marissa Bonfiglio

Customer Love Book Club: The Expansion Sale

Join Tim Riesterer, Chief Strategy Officer at Corporate Vision for a discussion on the four must-win conversations to keep and grow your customers.
  • August 26, 2020
  • Kate Meacham

Visibility and Value: How ReviewPro Upsells and Cross-Sells Using Gainsight

If it's the beginning of the month, quarter, or year, of course you're thinking about your expansion quota. Although it's likely a new term, were you panicking at the end... read more →
  • December 16, 2019
  • Lauren Olerich

Recent Posts

  • The Path Beyond CSM
  • Our Top 3 Takeaways From the 2022 Gartner® Market Guide for Customer Success Management Platforms
  • Instagram Proves Product Experience Is Customer Experience
  • 5 Reasons Pulse Is the Best SaaS Event of the Year
  • Two Interview Questions Every Product Manager Must Prepare For

Categories

  • 2021 Keynote Sessions
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  • Aligning Sales and CS 2021
  • Best Practices
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  • Customer Success at Scale 2021
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  • Customer Success Operations 2021
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  • End-to-End Value 2021
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  • Human-First Customer Success 2021
  • Integration
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  • Level Up Your Customer Experience
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  • Mehtaphysical Musings
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  • NRR
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  • Other
  • Parody Videos 2021
  • Partner Innovation Theater
  • Partners
  • Product & Customer Success
  • Product Adoption
  • Product Adoption and Experience 2021
  • Product Analytics
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  • Pulse Everywhere 2020
  • Pulse Everywhere 2021
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  • Pulse Product 2020
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  • PX
  • PX Engagement & Adoption
  • PX Multiproduct
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  • Security
  • Simplifying Customer Success 2021
  • The CS Operations Summit
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  • Transforming Customer-Centricity 2021
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