Gainsight and LinkedIn teamed up to release the newest comprehensive data on the state of the customer success profession.
You can read the whole thing right here, but if you want all-important context, we'll be breaking down what we can infer for the future based on this data. Join us for this short webinar in which we'll take a closer look at three macro trends you might miss from just looking at the data in the report.
Gainsight's CCO, Ashvin Vaidyanathan will give his perspective and take your questions on the topic. This webinar will be highly valuable for anyone currently in a customer success role or looking to join the movement. But on top of that, if you're trying to get a handle on the current and near-future state of the subscription business model and the tech industry at large, this will be a can't-miss half hour.
In this webinar, you'll learn:
- One critical area of investment for forward-thinking customer success teams.
- Several tactical ideas for how to better align CS to growth metrics.
- How to improve upon diversity and inclusion in your company.
- And much more.