Communications Analysis for Customer Success Image

Communications Analysis for Customer Success


Gainsight and Datahug are excited to announced the general availability of Datahug’s Relationship Intelligence on the Gainsight Connect Platform.

In this overview, you’ll see how analysis of customer communication can surface the patterns and trends you need to drive customer success by:

  • Building out more robust Customer Health Scores
  • Helping you identify new champions and advocates
  • Be more efficient with followup and check-in interactions

Who: Kelly DeHart (Gainsight CSM) & Connor Hickey (Datahug CSM)
When: Recorded Tuesday, August 5, 2014 at 10:00 – 10:30 AM (Pacific)