The modern economy revolutionized the way businesses think about their customers and revenue. Subscription services and lengthening the customer life-cycle have become essential for every modern business. Join Dan Steinman, Chief Customer Officer at Gainsight as he explains how and why Customer Success is revolutionizing technology and business models. During his presentation, Dan will cover topics such as:
- Why Customer Success is essential for every business
- How Customer Success revolutionizes the customer relationship
- What to expect at Pulse 2016: The Customer Success Conference
After the presentation, Dan will answer questions from the audience during a 15-minute Q & A session.