Customer Success Showcase: DocuSign Image

Customer Success Showcase: DocuSign

DocuSign is the leader in digital transaction management and has over 100,000 customers. With so many customers, and a tremendous rate of growth, it makes sense that the account management team wanted a better way to track behavior and increase visibility into the health of their clients, as well as to drive efficiency as the team continues to scale. The team chose Gainsight to help them overcome the challenges they were facing. Come learn how DocuSign strategically implemented Gainsight and how the team is using Gainsight to drive adoption, understand customer health, find upsell opportunities and improve the customer experience!