The Future of the Cloud Is Customer Success

What do the top cloud companies in market share and innovation have in common? A company-wide focus on positive, repeatable customer outcomes. In short? Customer Success.

Forbes, alongside Salesforce and Bessemer Venture Partners, will announce this year’s Cloud 100—the definitive list of the top private cloud companies in the world—on July 11. Two days later, on July 13, BVP Partner Kristina Shen joined Gainsight CCO Allison Pickens to break down the key engine behind these companies’ success.

As a driving force behind the Cloud 100 list, Kristina Shen knows what it takes to win big in the space. Her insights into the selection criteria and her in-depth knowledge of each company’s tactics and strategy make this a can’t-miss webinar. Moreover, as Gainsight’s CCO, Allison Pickens has developed and refined best practices and operational workflows for turning customer outcomes into the main revenue driver at the company. Watch this webinar to learn how you can fuel your company’s growth in the cloud economy of the future.

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