How Adobe Created an Admin Onboarding Program to Transform Product Adoption

Strong product teams understand that onboarding is a critical experience to ‘get right’ to drive value and conversion.  Furthermore, to really work, onboarding should be highly personalized and tailored to a specific user type or persona.

Join Holly Goodliffe, who oversees product adoption at Adobe, as she discusses how Adobe uses in-app guides and walkthroughs to create a personalized onboarding experience for Admins that have ultimately led to strong long-term retention of all users.

See Gainsight in Action!