Customer Visionaries: How ADP’s GameChangers Get a Complete Picture
Do you have a 360 view of your customer? It can feel impossible to get ahead of customer retention and growth without one. But building a 360 view of customer data isn’t just a matter of convenience; it’s one of the most challenging hurdles customer teams have to overcome to drive growth and boost retention.
Join Edgar Ramirez Vilchez, Director of CS Ops at ADP, for an inside look at how they use Gainsight to get a holistic view of their customers and how it’s transforming their business — now more than ever.