Implementing Customer Success isn’t easy–but it’s well worth the effort. Learn first-hand from Spredfast, a leading social software platform, about its experiences implementing Gainsight for its own Customer Success initiative. On December 14 at 10:30 am (PT), Beth Yehaskel, Vice President of Customer Success at Spredfast, will discuss how Spredfast is executing Customer Success.
In this webinar you’ll learn:
- Why Spredfast chose to partner with Gainsight for its Customer Success initiative
- What customer-centric metrics Spredfast is measuring
- The implementation process for a Customer Success platform
Don’t miss the chance to hear a real-world case study on implementing Customer Success. Can’t attend live? Register anyway and you’ll receive a copy of the recording afterward.