Customer Success as a movement is so young even compared to other emerging tech sectors. But it’s changing so fast it can be hard to justify it to your financial department. Scott Golden, Gainsight’s Director of Customer Success Strategy, will deep dive into a data-driven webinar all about how you can account for Customer Success in such a rapidly-evolving industry. Watch now to get insight into:
- How Customer Success companies worldwide account for Customer Success
- Benchmarking your Customer Success cost data
- The ROI of your program over the industry standard
After the presentation ends, Scott will answer questions during a 15 minute Q/A session. He’s one of the best in the business, and his experience will be invaluable in addressing your needs.