Presenting at a board meeting is one of the most high-pressure tasks facing any leader.
But for leaders in Sales or Engineering, there are decades of precedents set for what you need to prepare and what you need to present. For those of us in Customer Success, there might not be a blueprint readily available. In fact, some boards haven't historically looked at customer success metrics and strategies, and may be as new to the process as you are. That means planning for board meetings is often highly manual and time-consuming for many customer success leaders.
If you don't know where to start or you just want a framework to take the manual effort out of your board meeting preparation, this is the webinar for you. Join Gainsight's CCO, Ashvin Vaidyanathan, as he takes you inside his board meeting prep process. In this webinar, you'll learn:
- Which customer success metrics are most valuable to present to your board.
- How to put together an effective, well-structured slide deck with less manual effort.
- Several strategies Gainsight is employing that have really resonated with our board, and could do the same for you.
- And much more.