How to Scale an Onboarding Approach that Works Image

How to Scale an Onboarding Approach that Works

Customer onboarding can sometimes be considered an afterthought for organizations—leading to lengthy times to get up and running, under-educated customers and a general sense of dissatisfaction. Ensuring your customers are onboarded quickly and effectively is crucial to success, but also presents a number of unique challenges. On Thursday, September 3, from 10 am - 11 am PT as Gainsight's own Sara Vaughan, Director of PMO, and Denise Stokowski, VP of Client Solutions, discussed how to maintain an effective onboarding process that scales with your business. In this 60-minute webinar, you'll learn:
  • The tools and personnel required for an onboarding process that really works
  • How to identify specific milestones that every customer should reach within standard timeframes
  • How to scale and automate your onboarding process