Customer onboarding can sometimes be considered an afterthought for organizations—leading to lengthy times to get up and running, under-educated customers and a general sense of dissatisfaction. Ensuring your customers are onboarded quickly and effectively is crucial to success, but also presents a number of unique challenges.
On Thursday, September 3, from 10 am - 11 am PT as Gainsight's own Sara Vaughan, Director of PMO, and Denise Stokowski, VP of Client Solutions, discussed how to maintain an effective onboarding process that scales with your business.
In this 60-minute webinar, you'll learn:
The tools and personnel required for an onboarding process that really works
How to identify specific milestones that every customer should reach within standard timeframes