When you leverage an effective Customer Nurture program, you could be rewarded with twice as much – if not more – revenue. Nurture your customers to ensure they achieve their desired result and continue renewing, expanding their use of your product or service, and become vocal advocates.
Customer Nurture is a powerful subset of Customer Success Management (CSM) and when you join Jen Gray, Marketing Manager at Adobe PhoneGap, Anthony Nygren, EVP at EMI Strategic Marketing, and Lincoln Murphy, Customer Success Evangelist at Gainsight, you’ll learn the strategies, tactics, tips, and tricks you need to know in order to scale your Customer Nurture program to create long-term value for your customers.
By the end of the webinar, you’ll have learned how to:
- Segment your customers and identify success milestones
- Figure out when and how to interact with your customers
- Operationalize your engagement, upsell, and advocacy programs