Metrics and KSFs for Building a High Performing Customer Success Team Image

Metrics and KSFs for Building a High Performing Customer Success Team

Please join Insight Venture Partners and Gainsight for a 1-hour webinar on customer success best practices for SaaS retention, including the crucial metrics and Knowledge and Skills Frameworks (KSFs) for building a high performing Customer Success team.
  • When: Recorded Friday, April 10, 9:00 AM PST
  • Who: Dan Steinman, Chief Customer Officer at Gainsight
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