The Customer Success movement kicked off at Pulse 2013 and continues to grow stronger every day. In this webinar, discover the most crucial learnings from our inaugural conference; dive into the key takeaways that should be applied in any organization with a recurring-revenue business model.
Join Dan Steinman, Gainsight's Chief Customer Officer, as he reflects on the inaugural Pulse 2013 conference and shares the key takeaways for Customer Success.
- Customer Success or Sales - which is more important?
- How can we defend ourselves against churn?
- How can I turn customer data into action?