Pulse 2013 Revisited: Key Takeaways

The Customer Success movement kicked off at Pulse 2013 and continues to grow stronger every day. In this webinar, discover the most crucial learnings from our inaugural conference; dive into the key takeaways that should be applied in any organization with a recurring-revenue business model.

Join Dan Steinman, Gainsight’s Chief Customer Officer, as he reflects on the inaugural Pulse 2013 conference and shares the key takeaways for Customer Success.

  • Customer Success or Sales – which is more important?
  • How can we defend ourselves against churn?
  • How can I turn customer data into action?