The Secret to Subscription Success Image

The Secret to Subscription Success

Metrics that Matter


Did you know? Less than a 1/3 of companies are able to accurately measure and manage churn – the critical metric for subscription businesses.


The challenges are numerous – from emerging roles and responsibilities to inadequate technology stacks built for transactional business models. Fortunately, successful SaaS pioneers have honed their processes and owe success in part to carefully managing a new class of metrics. From survey data, we’ll show you what you need to know as your company scales.
Join Gainsight and Pacific Crest Securities for a live webinar on 2/25 at 10:00 AM PT to learn:
  • How you stack up against high-performing SaaS companies across a variety of areas
  • Which metrics a Customer Success team and leader need to start measuring and managing
  • What you need to do to prepare for  public market scrutiny
When: Recorded February 25, 10:00 AM PST
  • David Spitz,  Managing Director, Software & Security at Pacific Crest Securities
  • Lincoln Murphy, Customer Success Evangelist at Gainsight