PMs have a difficult job navigating the delicate balance of customer feedback, engineering resources, sales requests, and product innovation.
Join Gainsight’s CCO Ashvin Vaidyanathan and Gainsight’s Chief Strategist Ruben Rabago to get the rundown on what’s being called the definitive customer success manager how-to guide for the CSM professional. Joining them are book contributors Eduarda Camacho, Executive Vice President, Chief Customer Officer at PTC, and Stephanie Berner, Global Head of Customer Success, LinkedIn Sales Solutions.