Please join us for the upcoming Gainsight User Group London meetup happening at 6:00 PM on Tuesday, the 27th of August. The purpose of this event is to learn from each other on how to drive Gainsight adoption, how to implement useful features, and maximize the value that the Gainsight product can add to your business.
Gainsight's Director of Customer Success EMEA, Easton Taylor, will host the group and share his insights. We will cover risk escalation processes in Gainsight so you can give executives visibility into at-risk accounts and collaborate to get those customers back on track. Join us if you want answers to these questions:
- How can we create a risk framework that prioritises the severity of various risk reasons?
- Can we set up proactive playbooks tailored to our customer segments and risk types?
- How can we bring risky customers to the team's attention in an automated fashion?