Join your post-sales and product peers at our Executive Dinner in London on Tuesday, the 8th of October at the Northall restaurant at Corinthia Hotel near Embankment.
Dan Steinman, author of the best-selling book "How Innovative Companies Are Reducing Churn and Growing Recurring Revenue" and General Manager of Gainsight EMEA will be joined by James Drake, Strategic Customer Success leader at Hootsuite, for a lively networking dinner.
Dan and James will lead a discussion around Customer Success and Product collaboration. This is a great opportunity to network with other post-sales and product executives and professionals in your community whilst discussing best practices and strategies.
Enlightened Product teams have started to collaborate with Customer Success, to tap into their priceless well of insights in order to build truly customer-centric products. Throughout this executive dinner, James will explain how Hootsuite's Product and CS teams to work together as partners. Ultimately enabling them to build an all-round better product that puts their customers at its core. We will cover how Hootsuite's CS team accesses and acts on product analytics, influences the product roadmap, engages with users through the application, and more!
Agenda - Tuesday 8 October:
- 6:30 pm - Welcome and Drinks
- 7:00 pm - Dinner and Discussion
- 8:30 pm - Open Questions & More Networking
Location: Private dining room at The Northall Restaurant in The Corinthia Hotel