Our business is very complex with lots of products, and even in that scenario, Gainsight has proved to be a great tool to help our CSMs have a holistic view of their customers and track their interactions. I'm not sure there's a situation where I wouldn't recommend it. On top of that, the support team and our CSM truly treat us like their only customer.
Prevent churn today. Protect your business for tomorrow.
There’s never been a more critical time to put your customers at the heart of your business. Reduce churn. Increase visibility. Improve product adoption. Drive expansions. If not now, when?