Your New Business Plan:
Durable Growth.
Higher net revenue retention.
Greater product adoption.
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Digital Superpowers to Scale Growth
Increase Net
Revenue Retention
View Customer Health & Usage In a Single Place
Scale Customer
Success Teams
Accelerate Onboarding & Product Adoption
Launch/Manage Product-Led Growth
RICH PRODUCT & CUSTOMER ANALYTICS
Scale retention efforts with usage analytics and health scores.
“Gainsight PX enables us to do the science of customer success and churn by making it possible to listen to our customers in a scalable, data-driven manner.”
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renewal optimization
Scale renewals management without increasing cost.
“Using Gainsight for renewal management has allowed us to both specialize and scale our Customer Success teams. We have built an automated renewal system that can and has frequently facilitated a zero-touch renewal-plus-growth process.”
CUSTOMER JOURNEY ORCHESTRATION
Scale customer engagement.
“I think of Gainsight as the vehicle that brings together all the different customer data points and uses them as triggers to automate pieces of our customer journey in a straightforward way.”
Watch a 2-Minute On-Demand Demo of CS
Low/no code in-app product guides
Reduce product onboarding time tomere minutes.
“Gainsight PX provides better insight into the user experience because it is objective. Plus, it enables us to make changes in response within minutes and hours instead of days and weeks.”
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USER SEGMENTATION & IN-APP COMMS
Increase adoption with contextual in-app engagement.
“After testing this in-app engagement for 2 months, we saw an 8% increase in targeted customers using our automation feature, which is very impressive.”
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- Education
- Security
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