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InSided lets you centralize all your customer feedback, collect product ideas, and easily share insights with your team – all in one place.
Share ideas and feedback
Enable customers to submit feedback and ideas without friction.
Vote on ideas
Let customers vote on ideas and get a better understanding of customer needs.
Provide idea status
Allow customers to instantly see the status of an idea by assigning status.
Promote product transparency
Your customers will always know the status of their ideas and feedback.
Access customer feedback right at your fingertips.
Filter ideas based on engagement and avoid duplicates by merging similar types of feedback.
Tie feedback to ARR and understand exactly how much specific ideas are worth.
Close the loop by communicating updates directly to your customers.
Create an environment for your customers that shows that their voice is heard.
Make informed decisions with all customer feedback in one place.
Build and adjust your product roadmap based on customer feedback.
Close the feedback loop by posting product updates, sharing your product roadmap, and publishing ideation reviews.
Got a product update or feature release? Share it instantly with your customers and make your community the go-to place for everyone to learn about the latest improvements.
Create specific and personalized follow-up communication to your product feedback and make sure your customers feel valued.
The product feedback dashboard shows how well you’re delivering on the ideas that your users vote for and submit.
Categorize feedback by product area to get a complete overview of product health and customer needs. Save views and share them with relevant teams.
Review feedback, assign appropriate owners, and manage expectations by updating the status. Message contributors directly and ask for clarification if needed.
Use gamification to drive engagement, encourage ideation, and facilitate discussion among customers. Set up leaderboards and reward members with badges.
Add moderation tags and labels to help product teams prioritize feedback. Filter ideas based on engagement and avoid duplicates by merging similar types of feedback.
Prioritize feature requests based on the number of votes and use integrations to filter ideas based on account value to understand the dollar value behind ideas.
Put customer feedback at the core of the decision-making process by creating beta groups. Build customer advisory groups to get deeper insights into customer needs.
Just using the Productboard integration and Slack, we’ve created a new workflow where community and product can work together – it’s been a game-changer.