Chorus

Capture all customer-facing conversations in Gainsight to seamlessly search, share, and analyze these critical moments

Overview

Chorus.ai and Gainsight make Customer Success teams stronger. Here’s how this integration improves your team’s success:

  • Capture all customer-facing conversations in Gainsight to seamlessly search, share, and analyze these critical moments
  • Use Chorus AI Data to identify and adjust account health and churn risk
  • Coach customer success reps faster, more accurately, and improve feedback with scorecards
  • Build playlists of great calls to demonstrate best practices and accelerate onboarding
  • Improve product feedback and customer insights with the voice of the customer
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