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By Use Case
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- Gainsight EssentialsEssential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
- Scale and EfficiencyDeliver outcomes without adding headcount.
- RetentionPredict churn and address risk.
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By Team
- Customer SuccessEmpower and enable your CSMs.
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Gainsight Essentials
The Gainsight you know and love just got a whole lot easier. Start and scale with Gainsight - and go live in as little as two weeks! What are you waiting for?
Check it Out- By TopicWe’ve got it all organized by Product, Customer Success, and Community.
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Gainsight Pulse
Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it Out- Customer ResourcesFind the Gainsight community, certifications, and documentation.
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Gainsight Customer Communities
Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
Check it Out- Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
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Industry Resources
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Gainsight Pulse
Pulse isn’t just a conference—it’s where innovation meets community. The largest gathering of professionals dedicated to sparking revenue growth, building real connections, and turning ideas into action. Ready to put customers at the heart of your strategy? This is the place.
Check it Out- Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
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- Essential GuidesIf it’s here, it’s essential knowledge on CS, PX, and community.
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- Industry ResourcesFind a job, discover Pulse, and learn what’s happening industry-wide.
- Customer ResourcesFind the Gainsight community, certifications, and documentation.
- By TopicWe’ve got it all organized by Product, Customer Success, and Community.
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- The Latest from GainsightWhat’s new? From blogs to webinars, to guides and more.
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Freshdesk (inSided)
Create a smoother workflow and help customers solve issues faster
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Freshdesk (inSided)Product
Customer Communities
- Direct Integration
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- Support / Ticketing
Overview
Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. With the inSided integration to Freshdesk users create a smoother workflow and help customers solve issues faster.
Create Freshdesk tickets from inSided community posts to help customers get quicker 1-1 help.
- Create a support ticket from any online community topic, post, or reply in seconds.
- Create tickets on behalf of users to set the ticket “group” upfront and forward tickets to the right support team.
Check out the Freskdesh inSided community here.
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